L1 IT Support | Local Council | Contract Role
Your new company
Join a dynamic and forward-thinking organization dedicated to providing top-notch services and solutions. This company values innovation, teamwork, and excellence, offering a supportive environment where your skills and expertise will be highly valued.
Your new role
As a Mobile Device Management (MDM) Specialist, you will play a crucial role in the seamless migration of approximately 500 smartphones across various sites. Your key responsibilities will include:
* Assisting in developing procedures for smartphone migration.
* Visiting multiple sites to perform device migrations.
* Backing up user data using iTunes to minimize internet load.
* Wiping each device, re-provisioning it with Intune, and restoring user data.
What you'll need to succeed
To excel in this role, you should possess the following technical skills:
* Mobile Device Management (MDM): Basic understanding of Microsoft Intune and Apple Business.
* iOS Device Setup & Configuration: Experience in enrolling, resetting, and troubleshooting iPhones.
* Microsoft 365 & Azure AD: Familiarity with Microsoft Endpoint Manager and user authentication processes.
* Software Installation & Updates: Ability to install company-approved apps and profiles via MDM.
* Additionally, the following soft skills are essential:
* Attention to Detail: Ensuring each device is correctly migrated and configured.
* Communication Skills: Ability to provide clear instructions to end users during migration.
* Problem-Solving: Troubleshooting device enrolment or configuration issues.
* Teamwork: Collaborating with the IT team to ensure a smooth transition.
A valid NSW driver's license is required, as you will need to travel to various sites to complete the MDM migration. A company vehicle will be provided.
What you'll get in return
In return for your expertise and dedication, you will receive:
* A competitive salary package.
* The opportunity to work with a supportive and collaborative team.
* Hands-on experience with the latest MDM technologies.
* A company vehicle for work-related travel.
* The chance to make a significant impact on the organization's mobile device management processes.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.