Peoplecare Optical & Dental Practice ManagerPeoplecare Health Insurance is a member-owned not-for-profit health insurer that exists purely to benefit its members. At Peoplecare, we genuinely care about the health and wellbeing of our members and are united by a commitment to providing exceptional customer service, support and value for our members.Peoplecare is an Illawarra-based company with members throughout Australia. We also manage a number of external health funds and operate an optical and dental clinic. We pride ourselves in delivering outstanding personal service, offering value health cover, and making health insurance easy.Peoplecare is one of the most sought-after employers of choice in the region. Our exceptional workplace culture prioritises employee engagement, professional growth, and creating a supportive and rewarding environment for our team.The primary role of the Practice Manager is to manage daily operations of the Peoplecare Optical and Dental Clinic to deliver optical and dental services to members and the public whilst ensuring clinical governance and compliance obligations are met and adhered to by all staff.The Practice Manager is responsible and accountable for the following:Adherence to current and emerging clinical compliance and risk mitigation obligationsReporting to the Chief Commercial Officer and the Board as required – collating and interpreting dataDay-to-Day operations of the clinic: rostering, supplies, leave request processing, payrollPoint of contact for the Organisation as a wholeStrategy and procurement: resourcing and recruitmentStaff performance, management and developmentWH&S, Incidents, Risks, Compliment and Complaint managementOversee End-of-Month and financial processingUndertake Operational Roles as required based on experienceWe’d love to hear from you if you have:Qualification in Practice Management or 2 or more years Practice Management experienceExperience with Optomate and Dental4WindowsExperience in optical and/or dental industryProven experience in managing and leading peopleExperience in delivering performance appraisals and development initiativesExperience in managing projectsWillingness and experience in operational roles of dental or optical industryManage sensitive information professionally and confidentiallyAlways seek to deepen expertise and knowledge of best practice relevant to positionExceptional relationship, stakeholder, and influence skillsSimplify complex information and customise messaging for different audiencesStrong verbal/presentation skills and attention to detailThe Peoplecare WayAt Peoplecare, we have a love for people and genuinely care about improving their health and wellbeing. We show this love and care by embracing our four key ways of working. We call this ‘The Peoplecare Way’.Lean inOwn itEvolve TogetherHappy Peoplecarers mean happy customers! Here are some of our benefits we offer our Peoplecarers:Competitive salaries & package optionsLife Insurance & Salary Continuance Benefits20% leave loadingSpecial leave – up to 5 extra days for whatever reason you like!Private Health Insurance Staff Benefit for PeoplecarersEmployee discounts for optical purchases at Peoplecare Optical & DentalDiscounted travel insurance & Roadside Assistance with AllianzAccess to discounts and Wellbeing Centre via V.I.P. (Reward Gateway)Novated leasingFitness PassportA great workplace cultureThis position is a full time, 12-18 month contract to allow for hand-over (candidate dependent)Successful candidates must complete a police check prior to commencing with Peoplecare.Applications close 5pm, Monday, 28th April, 2025. If you would like to discuss the position further before applying, please reach out to our recruitment team on: 4224 4950.
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