* 12 + 12 + 12 month contract (TSPV security clearance required)
* Technical skills are Jira management and improvement
Our client, a Federal Government entity focused on signals is seeking a Service Designer .
About the client
Our client defends Australia and its national interests.
About the role - Service Designer
Manage the Assessment and Authorisations section service catalogue and define and refine the reporting metrics (dashboards).
Duties
o Monitor and report on performance of section output
o Review existing procedures to identify opportunities to streamline and enhance effectiveness of service offering
o Provide mentoring to APS staff in the continued operation of service catalogue items
Skills / Experience
o Experience with user experience analysis, business situation analysis, requirements definition and management, business process improvement, and organisational capability development
o Business modelling, benefits management, and strategic planning
o Experience facilitating co-creation by building a successful team
How to apply
To be considered for this role (JOB ID: EF10660) please forward your resume to Eric by clicking the Apply for this Job button. Please note that this role closes on the 18th of April.
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