* Join the most recognised and respected residential home builder in NSW
* Coordinate all aspects of a new home build for the customer
* Thornton Office Location
From architecturally designed first homes to luxurious residences, from multi-residential projects to investment properties, McDonald Jones Homes has grown and evolved to offer a range of building services that cater to diverse needs, goals and budgets and today we are recognised as one of Australia's leading builders of residential homes.
We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1000 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home building group.
Our Perks And Benefits
We believe that our employee community is a key strength of our organisation, and we aim to attract the best talent to achieve our strategic goal of being Australia’s leading residential builder and employer of choice in our sector. We are committed to taking care of our employees, that’s why we offer a bundle of benefits:
o Discount on building a new home through our building brands (after qualifying period)
o 12 weeks paid parental leave for primary carer/4 weeks for secondary carer
o Discounted health insurance through nib
o Discounts on whitegoods
o Fitness Passport
o Employee assistance program
o Flu vaccinations
o Professional development and educational assistance
o Attractive remuneration
o And so much more!
About The Opportunity
Reporting to the Team Leader, you will work closely with the MJH construction team and be a valued member of MJH NSW/ACT. The key focus of this role is to provide an exceptional customer experience to our clients throughout their exciting journey building their new home. More specifically, you will:
o Manage communication between the client and business from release of the ACC/File to Site through to completion of the home handover
o Assist in ensuring the project is delivered within cost, quality and time restraints
o Coordinate and manage respective jobs to ensure delivery
o Provide an unbeatable customer service experience
o Liaise with internal stakeholders to resolve complex construction, drafting, estimating, or project delivery issues
o Establish, promote and maintain positive relationships between the Construction Team and internal departments
o Manage customer or contract disputes in line with the NEX Building Group Values
o Obtain occupation certificates and final inspection results
o Complete time critical administration tasks and processes
About You
You will share a passion for our purpose to be Australia’s number one residential builder and be aligned to our core values. In addition, you will demonstrate:
o Previous experience in a customer service role and a commitment to providing unbeatable customer experiences
o Ability to work under pressure, managing multiple clients and prioritising tasks
o Knowledge of councils and residential construction industry is desirable, along with the ability to read plans, contracts and basic estimating is desirable
o Intermediate use of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
o Organisation and communication skills
Interested?
The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and pre-employment medical.
Apply today!
If you are determined to make a difference and want to join an innovative and inclusive organisation committed to building better futures, click on the APPLY button. To find out more about NEX Building Group go to nexbg.com.au or follow us on LinkedIn.
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. NEX Building Group and its brands are not responsible for any fees related to unsolicited resumes.
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