Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.--To contribute to the maximization of the Divisions profitability by applying technical knowledge and practical skills to undertake the installation or replacement of glazing or associated products, in commercial and domestic premises. This service is to be delivered in a professional, timely and safe manner, observing the principles of customer focus and operational excellence in all tasks undertaken.Key performance targets include: Customer satisfaction (specifically NPS Quality component), Completion rate, first and final rate, accuracy, rectification rate and availability.Working RelationshipsInternal relationships - Branch Service Co-ordinates, Branch Managers, Technical Sales, Project managers, Glazing supervisor, Central OperationsQualificationsEssentialCompletion of the relevant trade certificate course or equivalent proven experience and training.A thorough working knowledge of Australian Standards AS1288 and local regulations covering the Glazing and Construction Industries.Experience & AttributesEssentialCurrent Drivers License appropriate to assigned vehicleAbility to read, write, comprehend and speak English clearly and concisely.--If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. Apply Now!At O'Brien®, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron®, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continentsPrivacy: To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our and Terms of Use.Agencies: O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.