Job Description - Food and Beverage Duty Manager (HOT0BHYE)Job Number:HOT0BHYEWork Locations:Hilton Surfers Paradise, 6 Orchid Avenue, Surfers Paradise 4217Before you get started… Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!Why you’ll love working for Hilton!Access to the world’s best Team Member Travel Program with highly discounted ratesDiscounts of up to 25-50% on products and services in participating Hilton outletsComprehensive training and support for your new roleAccess to Hilton University training, offering more than 3000 learning programsExtensive range of career development opportunitiesFood and Beverage Duty ManagerOur Food & Beverage Duty Manager at Hilton Surfers Paradise will work closely with the management team to supervise the operation and team within our Food and Beverage outlets: restaurant, bar, banqueting, and in-room dining. This multifaceted role supports the smooth-running & high performance of the team and the delivery of superior service. This opportunity will be offered as a full time, permanent position.What will I be doing?As a Food and Beverage Duty Manager, you will be responsible for assisting with managing operations of all Food and Beverage outlets to deliver an exceptional Guest experience. A Food and Beverage Duty Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:Champion exceptional hospitality and ensure that this is a part of all aspects of our operationPassion for the delivery of exceptional Food & Beverage experiencesOversee and get involved in the day-to-day service elements of food & beverageOrdering stock and assisting with publishing your team's rosterHandling cash and maintaining equipmentCollaborate with other departments to ensure seamless service deliveryWhat are we looking for?Previous Food and Beverage Management or Supervisory experienceCommitted to delivering high levels of customer serviceAbility to work on a rotating roster that includes weekdays, weekends, early starts, and late-night shiftsUnrestricted Australian Working RightsSuccessful team leadership, interpersonal, and communication skills, ideally within a hotel settingAbility to deliver results under pressure and to time constraintsHilton was named the #1 Hotel chain in the Great Places to Work survey 2018, 2019, 2020, 2021, 2022, 2023, 2024!
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