Full-Time Textiles Sales Assistant - Wetherill Park
Pay: Competitive
Location: Wetherill Park, New South Wales
Employment Type: Full-Time
Job Description
Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.
As a Sales Assistant, your mission is to provide exceptional customer service that creates a memorable shopping experience and a lasting positive connection to our brand. A Sales Assistant at JD is energetic, genuine, and customer-focused, offering personalised assistance to our customers who seek the best products and biggest brands.
Responsibilities
* Act as a brand ambassador, always showing positivity and professionalism
* Gain and maintain up-to-date product knowledge to best assist our customers
* Provide personalised 1:1 customer service
* Assist customers with all queries and process sales
* Work in collaboration with the wider Management and store team to achieve KPI’s and targets
* Support wider team with ad hoc tasks, including VM set up, store cleanliness, and presentation
* Escalate any customer complaints to management
* Consistently complete any mandatory training relevant to product, policy & procedure
What We’re Looking For
* Customer service experience within retail, hospitality, or a similar industry
* Ability to provide excellent service and go above & beyond
* Passionate about sports fashion or knowledgeable of key brands
* A positive can-do attitude and ability to work as a team
* Thrives in a fast-paced, ever-changing environment
* Enthusiastic to overcome challenges and learn new skills
* Strong communication skills, thriving through engagement with customers and teamwork
* Ability to multi-task
* Flexibility to work across various shifts, including weekends and holidays, based on store needs
What’s In It For You?
* Work in a dynamic business and engage with some of the best products and biggest sports fashion brands in the market
* Training and development opportunities to kickstart, evolve, and shape your career
* Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
* Access to our attractive staff discount, which can also be used for friends and family
* Access to our Employee Assistance Program & Mental Health champions
* One month paid parental leave for full-time employees
JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated. What are you waiting for? Apply today and kick start your JD Sports Journey.
Please note, by applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.
About the Company
JD Sports is the leading sneaker and sports fashion retailer, offering many limited edition and exclusive designs from adidas Originals and Nike.
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