Job Category: Community Services and Development
Job Description
About the Role
You will be the workers' key point of contact and will provide care and support to ensure they assimilate into their local environment, the workplace, and build skills required for independent living in a new country. Each day will be different, but your core responsibilities will include:
* Addressing worker enquiries which will be varied, and assisting workers to build skills to resolve their concerns independently;
* Building trust and strong relationships with workers to ensure any matters of concern are understood and addressed;
* Assisting workers with access to services required (e.g., medical);
* Acting as a communication conduit between workers, our client (the host employer), and MADEC;
* Identifying any risks to worker wellbeing and escalating as required.
This is a casual role and the hours offered will vary given the seasonal nature of the industry; however, you can expect to work an average of approximately 15-20 hours per week, and these hours will increase during the peak season. You will be required to be flexible with your working hours and available for out-of-hours work, including weekends. We, in turn, can offer flexibility with your working arrangements so that it works both ways!
Desired Skills and Experience
About You
* You will reside in the Port Augusta area and be familiar with the local area, as you will travel to see workers and host employers throughout Port Augusta and surrounds.
* You will have excellent communication skills and a passion for getting the best out of relationships through a person-centred approach to your work.
* You will have a genuine desire to help others, along with patience and cultural sensitivity to assist in ensuring you build effective connections with our workers.
* You will hold a valid driver’s licence so that you can provide on-the-ground support to workers.
Please note a police check and valid working rights are a pre-requisite, as unfortunately, sponsorship is not offered for this position.
What is in it for you?
* Tax-free entertainment expense benefits available.
* 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.
Does this rewarding role sound like something you could see yourself doing? If so, do not hesitate to APPLY NOW! Should you require further information please email the HR team at and to view the Position Description please visit our website/Career page.
Joining MADEC means you will join a team of dedicated, passionate, genuine, and responsible professionals who are all driven by the same vision, and that is to improve the lives of those in need.
Be a part of MADEC
Our approach to diversity is simple: it’s about embracing everyone. We are committed to creating a culture of belonging that embraces the contributions of all team members, and we welcome applications from people of all backgrounds, ages, nationalities, abilities, and cultures to help deliver upon MADEC's purpose and drive our success. We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being.
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