About Us
Caledoz Pty Ltd (Trading as Mortgage Choice SCW) is a dynamic and innovative organisation dedicated to delivering exceptional results to clients in the Finance Industry.
We are a three-franchise business employing full-time and part-time onshore staff and a growing team of offshore VAs based in the Philippines.
The Opportunity
As a Project Administrator, you will partner with the Credit Analyst (CA) team to support the delivery of our loan approval program.
* Analyse business processes and identify opportunities for improvement in the program.
* Develop and implement process improvements, including redesigning workflows and procedures using Broker Platform, File Manager and HubSpot.
* Collaborate with stakeholders to understand business requirements and develop solutions and communicate issues with senior management.
* Develop and maintain process documentation, including process maps and procedures.
* Identify and implement opportunities for cost savings and efficiency gains.
* Supporting brokers with various scenario tasks, including managing the paperwork to deliver our loan approval program.
* Maintaining data in Broker Platform, File Manager and HubSpot.
* Tracking delivery of our loan program.
* Assisting brokers with client management.
Overseas Project
Developing and implementing process improvements for offshore VAs.
Overseeing projects completed by off-shore VAs.
Conduct data analysis and benchmarking to inform business decisions.
Monitor and evaluate the effectiveness of process improvements.
Requirements
Bachelor's degree in business administration, banking, and finance or an industrial field.
Minimum 3 years' experience in finance.
Excellent communication skills - written and verbal with the ability to develop relationships with key stakeholders internally and externally.
Fluency in Filipino.
Excellent team playing skills and pro-active attitude.
Demonstrated experience in a CA role.
Strong skills in Microsoft Office package: Outlook, Excel and Word, Adobe, Docusign and Monday.com.
Ability to manage large volumes of concurring documents and prioritise accordingly.
Ability to maintain accurate record keeping and timely processing of records.
Nice to Have
Knowledge of the end-to-end loan process and how it impacts organisation and systems optimisation for franchise operations.
What We Offer
Competitive salary and benefits package.
Opportunity to work on challenging and rewarding projects.
Collaborative and dynamic work environment.
Professional development and growth opportunities.
Culture
We value providing a diverse and inclusive workplace where everyone is treated with dignity and respect.
We are an Equal Opportunity employer, and all qualified applicants will receive consideration for employment regardless of their race, cultural background, ethnicity, national origin, ability/disability, gender identity, sexual orientation, spirituality or religion.
We encourage applicants from diverse backgrounds, communities and industries.
If you are a motivated and analytical individual with a passion for process improvement, please submit your application, including your resume and cover letter.