Job Description:Position SummaryThe Director, Channel Management directs the work of individuals and teams who have Channel Management accountabilities and has responsibility for client relations across an entire market/regional segment or large client with several contracts.This role is responsible for a significant piece of ETS' LROP (Long Range Operating Plans) strategy.Additionally, the incumbent directs the activities of an entire function or multiple functions through other managers and senior professionals and interprets strategy for organizational execution.ResponsibilitiesClient Relationship ManagementCreate, interpret and execute Strategic Vision for client relationshipsDirect activities of the entire line and across ETS to ensure consistent one voice of ETS to clientCoach ETS matrix team to ensure a clear set of client expectations in regard to contract scope, schedules, deliverablesNurture and maintain strong relationships with existing channel partners, providing necessary support and resources to maximize their performanceContract Management/Change RequestsAccountable for managing contract negotiations and agreements with support from General Counsel and Finance as neededEnsure contracts stipulate on-time payments of receivablesSet and achieve sales targets and KPIs for the channel, monitoring performance and making data-driven decisions to improve resultsManage and organize TOEFL presence at partner conferences and events in the regionBusiness DevelopmentMaintain, cultivate and grow client/market relationships and or business partnershipsRepresent ETS to institutional and government constituentsFinancial ManagementInfluence and significantly contributes to RFP processActively work to ensure LROP margins are metActively work to ensure advantageous cashflow agreementsDevelop and manage budgets for channel initiatives and promotional activitiesAdhere to ethical standards and comply with the laws and regulations applicable to your job functionExperience and Skills:EducationBachelor's degree requiredMBA, Ph.D or Advanced Degree in Education, Education Measurement, or Product Content is preferred.7+ years working in client/constituent organizationRelevant Years of Experience Required:Experience in Account Management in Publishing, Education-related fields, Sales & Marketing, Business Development.#J-18808-Ljbffr