About us
Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.
The next step in your career starts here…
1. Permanent full-time position, Monday to Friday
2. Quarterly bonus plan
3. Fully maintained tool of trade motor vehicle
At Coates Whyalla, our Branch Manager performs a highly valued and critical role, leading a team of customer and service professionals to safely deliver outstanding service to our customers.
This position assumes accountability for branch performance with a focus on safety and achieving KPI’s associated with revenue, fleet utilisation and customer loyalty. You will be successful in this role because you relate well to people, can motivate, mentor and develop your team to be its best, operate cohesively as a team and care deeply about the service delivered to Coates’ customers.
4. Ensuring the safety of your team and Coates customers
5. Guide and motivate staff to provide excellent customer service – a happy customer will be a returning customer!
6. Create the best solution / outcome for our customers– develop quotes, raise purchase orders and enter hire agreements.
7. Oversee Asset Management
8. Manage branch P&L’s and KPI’s around fleet availability, fleet utilisation and customer loyalty.
What you’ll get in return
We provide our team with a wide range of perks and benefits, including:
9. Development and career progression pathways
10. Access to our employee discounts, benefits and wellbeing program
11. Purchased additional leave program
12. Novated leasing and salary sacrifice
13. 12 weeks Paid Parental Leave in addition to government parental leave scheme
14. Volunteering opportunities through the Coates Foundation
What you’ll bring to the role
15. Sales and operational management experience
16. Previous team leadership experience, developing a ‘One Team’, cohesive mindset
17. A track record of delivering on customer service KPIs
18. Demonstrated commercial acumen
19. Excellent Communication skills, both written and verbal
20. Strong computer literacy, including customer databases and Microsoft Office Suite
Looking for more reasons to join Coates?
At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.
We’re proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.
But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.
Unlock your next career opportunity – apply today!
Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.
Coates. Equipped for you.