Chandler Macleod is seeking Customer Service officers to join our client for a full time temporary role starting on Wednesday 20 November 2024 until the end of March 2025. This role is based in East Melbourne with 3 days in office and 2 days from home.
The key responsibilities of this role will be:
* Manage customer enquiries via phone and email
* Assist customers within the online portal to ensure smooth access to the system
* Manage records
To be suitable for this role you will have:
* Previous experience in a Customer service position
* Experience talking calls from CALD communities is highly desired
* Experience in providing support both over the phone and in writing
* Ability to manage high volume of calls and emails
* Ability to work within a team
If you suit the above criteria and available to start by Wednesday 20 November please APPLY now - Sarah