Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you!We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Sydney Airport team on a part-time basis!A competitive hourly rate + shift loadings + generous, uncapped incentive schemeOpportunity to maximise your income based on your exceptional performance with our incentive programOngoing training and developmentAccess to same-day pay via our financial wellbeing providerEmployee Referral Program - earn $$ when you successfully refer a candidateCompany uniform providedGenerous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more!Access to an international brand with opportunities to work nationally and globallyMental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the #1 app for mental fitnessGreat culture, working with an energetic, supportive and high performing teamSome of the key responsibilities include:Greet customers and assist them in renting vehicles based on their preferences and needsProcess rental agreements accurately and efficientlyAddress customer inquiries and concerns promptly and professionallyInspect vehicles before and after rental periods, noting any damagesAchieve or exceed sales targetsMaintain knowledge of current promotions, services, and products to assist with sales effortsBuild strong customer relationships to encourage repeat business and referralsTo be considered, you should possess:Previous experience in sales, customer service or retailCar rental experience is highly desirableStrong communication skills and ability to interact with customersAbility to work efficiently in a fast-paced, high-pressure environmentFlexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidaysValid Australian driver's license with a clean driving recordCurrent and ongoing Australian work rights
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