About the Company Join an internationally renowned Australian market leader in wholesale and B2B distribution Known for exceptional quality, an extensive product range, and value, this brand is the "go-to" for countless customers. Built on family values, the company fosters a supportive team environment, where employees stay long term. With a strong foundation in operational excellence, this company stands out for reliable stock availability, quick delivery, and outstanding customer satisfaction-qualities that keep them ahead of the competition. About the Role In this hands-on customer service position, you'll join a dedicated team in delivering top-tier service. Your responsibilities will include: Providing exceptional customer service in sales, returns, and promotions Liaising with customer over phone and email, and occasionally in person If you've been in customer service for a while and looking for a new challenge, there is opportunity to take on a leadership role and step up as 2IC as needed. Key Details Location: Altona North - a great place to work Hours: Monday to Friday, 9 am to 5 pm Benefits: Stability, security, and a supportive team culture where your can-do attitude and skills are truly valued Don't miss out on this opportunity, submit your resume today.