Working with The Greater Metropolitan Cemeteries Trust
Every meaningful tribute, every moment of reflection, every family brought together.
In everything we do, in every role we play, we can make a difference in someone’s life at a time when it matters most.
Work with us, and make a difference from day one.
* Salary: EBA Level 3.1 ($79,688.03 + Super)
* Location: Fawkner
The Client Services team educate and guide families through the selection and purchase of GMCT products and services.
Undertaking other duties in the best interests of the organisation within the capacity, qualifications and experience normally expected from persons occupying positions at this classification.
Key responsibilities of this role include, but are not limited to:
* Conduct appointments
* Perform sales of burial plots, cremation memorials and mausoleum crypts for their immediate (at-need) or future (pre-need) needs.
* Memorialisation and merchandise sales
* Participate in sales and product launch events
To be successful in this position you will require:
* Qualification within the Business/Administration field or relevant experience in a similar or comparable retail sales role
* Knowledge and understanding of the cemetery industry (desirable)
* Multi-lingual skills with conversational proficiency (Italian, Greek, Arabic, etc.) (highly desirable)
* Highly developed written and verbal communication skills and interpersonal skills.
* Ability to manage emotions when faced with demanding and sensitive situations on a regular basis.
* Demonstrated acceptance and understanding of cultural diversity.
A career with us:
Our people are our most valued asset – we understand the importance of providing a rewarding, inclusive and supportive work environment where all people are empowered to bring their best selves.
We offer:
* Comprehensive induction program
* One RDO (Rostered Day Off) per month
* Fantastic training and development opportunities
* Free onsite car parking
* A collaborative team that fosters growth and innovation
* Employees provided with uniform, PPE and laundry services
* Employee Assistance Program to support our employees and their family’s overall wellbeing
How to apply:
Please ensure you include a cover letter as part of your application. We would like to know why you are interested in the role, and how your skills, knowledge, experience and qualifications are applicable to the role.
For a confidential discussion, please contact Gracie Zhou, 0428 431 631
Please apply via our careers site by following the link below:
This position requires the successful candidate to undergo a pre-employment medical, police check and values testing. You may be asked to provide proof of vaccination.
GMCT is a supportive employer of Australian Defence Force Reservists.
GMCT is an Equal Opportunity Employer.
We encourage applications from people of all ages, nationalities, abilities and cultures, including Aboriginal and Torres Strait Islander people, the LGBTQI+ community and people living with disability. We are happy to adjust our recruitment process to support accessibility needs - so reach out to us at
What we do
The Greater Metropolitan Cemeteries Trust (GMCT) is a not-for-profit, purpose-driven organisation - and we give effect to that purpose through our staff.
We take pride in the quality of our team. We are committed to the development of our team and foster a dynamic and people-centered work culture that is dedicated to fulfilling our vision.
We are a business that truly lives and breathes our values of integrity, compassion, respect and sustainability, and our team genuinely cares for and supports one another.
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