Operations Coordinator / Scheduler - NDIS
Be part of a team making a real impact in the NDIS sector.
Part-Time Flexible working arrangements - work from home options available.
Career development opportunities in a growing organisation.
At Citation Group, we believe in empowering our employees to thrive both personally and professionally. Our Values are foundational to who we are, what we do and how we act. When you join our team, you’ll experience a workplace that values you as an individual and invests in your future including coaching and mentoring, development opportunities and career pathways.
We offer a variety of incentive programs throughout the year. We offer all the Leaves; access up to 12 weeks of paid parental leave, community service and no one likes working on their birthday – get an extra day off!
We’re in a big growth phase so if you’re ready to thrive in a fast-paced and high-performing environment and be rewarded for it - we want you to join us on this exciting journey.
What will you be responsible for?
* Scheduling NDIS audits, matching auditors with client requirements and availability.
* Coordinating and confirming appointments with clients and auditors.
* Managing scheduling changes and resolving conflicts efficiently.
* Ensuring compliance with NDIS certification guidelines and deadlines.
* Communicating with internal teams, clients, and auditors to provide updates and support.
* Maintaining accurate records and documentation in our systems.
What we are looking for?
* Previous experience in a similar role focused on scheduling, administration, or coordination roles (bonus if in auditing or NDIS).
* Strong organisational and time management skills.
* Excellent communication skills.
* High attention to detail.
* Ability to multitask and adapt in a dynamic environment.
* Proficiency in Microsoft Office and Salesforce (desirable).
Next steps?
If this sounds like you, we’d love to chat! Submit your resume and a short cover letter outlining why you’d be a great fit.
Join us in ensuring quality and compliance within the NDIS sector!
Applicants from recruitment agencies will not be considered. Applicants must have valid working rights for Australia on an unrestricted basis.
Seniority level
Mid-Senior level
Employment type
Part-time
Job function
Management and Manufacturing
Industries
Professional Services
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