Showroom Consultant
Salary: A$70k + Super
Location: UNDERWOOD, QLD - 4119
Type: Permanent - Full-time
Hours: On-site role (Monday - Friday 9 - 5 only)
Cox Purtell is currently working with a global leader in functional furniture fittings, who are seeking a dedicated and customer-focused individual to join their team as a Customer Service Consultant. As a family-owned company, they place a strong emphasis on their people.
Role Overview:
Reporting to the aligned State Sales Manager, a Showroom Consultant's role is to plan and carry out direct marketing and sales activities to maintain and develop sales of the product range to the aligned market through the showroom premises.
Duties include but are not limited to:
* Customer Support:
- Responsible for greeting customers and supporting them through their visit at the Showroom.
- Answer incoming calls in a timely and professional manner.
- Maintain customer/visitor registration database.
- Develop existing and new customers face-to-face through appropriate propositions and ethical sales methods.
- Support staff in preparing for customer visits, trade events, or VIP customer visits.
- Assist in representing the organisation at trade shows, exhibitions and special events.
- Responsible for follow-up calls, communications, and campaigns.
* Administrative:
- Perform general administration duties in a timely fashion (maintaining files, records & documents).
* Showroom Maintenance:
- Ensure showroom appearance, cleanliness, and hygiene.
- Maintain working order of displays and equipment.
- Ensure building maintenance as per lease agreements.
- Ensure marketing material and brochures are readily available.
* Planning:
- Present specific topics to various audiences through internal training and product knowledge.
- Utilize internal programs to maintain and develop a computerized customer and prospect database.
- Assist with new product release campaigns, functions, and training programs.
Skills & Experience:
* Well-developed inter-personal skills.
* Solid organization skills.
* Ability to work well with others.
* Problem-solving and time management skills.
* Effective verbal, presentation, and listening communications skills.
* Effective written communications skills.
* Previous experience/exposure to an internal sales environment, particularly in relation to kitchen hardware, would be highly regarded.
Why Apply?
* Be part of a global company with a strong focus on people and values.
* Opportunity for growth and development in a supportive work environment.
* Work with a dynamic team committed to delivering exceptional customer service.
* If you're a customer-focused individual with a passion for providing outstanding service and technical support, we want to hear from you! Apply now and become a part of the team.
Seniority level:
Mid-Senior level
Employment type:
Full-time
Job function:
Consumer Services
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