Are you passionate about empowering Indigenous students to achieve their academic goals and making a meaningful impact in Indigenous education? We're seeking a dedicated and enthusiastic new team member to fill the role of Academic Support Advisor at James Cook University (JCU)!
* Full-time (36.25 hours per week)
* Fixed term to December 2025
* Based at the Cairns Nguma-bada campus, Smithfield
* HEWL 8: $105,790 - $121,481 per annum plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits.
ABOUT THE ROLE
As an Academic Support Advisor, you'll play a pivotal role in shaping the success of Indigenous postgraduate students in Higher Degree by Research (HDR) programs like the Master of Philosophy (MPhil) and Doctor of Philosophy (PhD) by guiding them in developing essential study and academic skills needed to achieve their goals. This is a deeply rewarding opportunity to make a lasting impact by developing tailored learning support plans, guiding academic strategies, and championing continuous improvement. You'll empower tutors, implement proactive intervention strategies, and lead pre-study programs to boost student readiness, capability, and achievement.
QUALIFICATIONS, SKILLS AND EXPERIENCE
* A postgraduate degree (MPhil or PhD) will be highly valued, but we’re more interested in your passion and expertise!
* Contemporary knowledge of Indigenous Higher Education policy imperatives.
* Proven experience in developing, leading, and evaluating educational programs for Indigenous students.
* Proficiency in data analytics, learning technologies, and Microsoft Office suite.
* Excellent case management, organisational, and problem-solving skills.
* An ability to work autonomously and as part of a team in a fast-paced environment.
* Excellent written and verbal communication and interpersonal skills.
ABOUT THE INDIGENOUS EDUCATION AND RESEARCH CENTRE
JCU’s Indigenous Education and Research Centre is a leader in providing Indigenous education, research and engagement through successful and sustainable programs and services. We empower students to be independent, critical, and analytical thinkers, and assist them to plan, set and achieve their goals.
SHAPE YOUR FUTURE WITH JCU
At JCU we’re not just shaping minds; we’re shaping the future.
As Australia’s only university established to focus on the issues of Northern Australia and the Tropics worldwide, JCU is dedicated to helping the world’s tropical regions to prosper. With our main campuses located in the vibrant and diverse tropics of Northern Queensland, JCU is at the forefront of research and education in some of the world’s most critical areas, including marine biology, environmental science, tropical and rural health, and more.
Find out more about JCU, our Careers and our locations.
WHY JCU?
JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect, we support and empower our people through the provisions of:
* A generous superannuation scheme with up to 17% employer contributions with UniSuper
* 5 weeks of annual recreation leave
* 15 days of paid sick/carers leave per year
* Cultural leave
* A range of flexible working options
* Attractive options for salary packaging
* Fitness Passport
* Employee Assistance Program
* Career development support
* Corporate discount on health insurance premiums
* Well-equipped campus facilities including sporting, fitness and cafes.
HOW TO APPLY AND CONTACT DETAILS
Are you ready to make a difference? Join us at JCU, where your future meets the tropics.
Click the ‘apply’ button to be redirected to the JCU careers page, create a user account and follow the below steps:
1. Complete the application form
2. Upload your current resume
3. Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success.
Applications close on 22 December at 11:55 PM AEST. Interviews will be held in early January.
For any enquiries about the role, please contact Melissa Mallie on (07) 4232 1030 or via email melissa.mallie@jcu.edu.au.
Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.
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