Core Engineering, AppBank Operations Specialist, Associate, SydneyJob DescriptionTEAM OVERVIEW:AppBank Operations is a 24x7, two city model unified production management team supporting the business application of the firm using cutting-edge systems and processes that form the core of our key business. The team also adopts various tools developed by AppBank Engineering team to automate failures using machine learning techniques, notify discrepancies in the health of production, and automate health-restoration.JOB SUMMARY:Associate in AppBank, the Technology Division’s “Run-The-Bank” production management organization in Goldman Sachs. Specialist role in the production management function for technologies and systems that support the Firm’s various business functions.RESPONSIBILITIES:Work actively with team members to analyze and resolve application issues.Identify defects, discrepancies, and trends by ways of code debugging or log analysis.Manage incidents and effectively communicate with users, application owners, and senior stakeholders across all areas.Improve application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly.Adopt various tools developed by AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production.Identify alerts/processes that can be automated and work with AppBank Engineering team in automating them.Challenge existing application setup and suggest different ways to solve problems or improve stability.Actively participate in Change management process with a view to manage risk in production environment.Build and improve run books for generalists to minimize operational errors and gain fungibility/efficiency.Develop reports that provide trending statistics to track and manage application health and support service performance.Willing to learn and troubleshoot/support proprietary technologies not available through marketplace. No knowledge of proprietary technologies is required pre-hire.REQUIREMENTSBachelor’s degree and 5 years of software development experience.Computer Science concepts of Data Structures in practical use cases.Problem solving in a development or production environment, including experience observing patterns, analyzing root cause, and suggesting ideas to resolve issues.Good communication skills with the ability to articulate the technical and functional aspects of a development/production problem.Proficiency in one of the following Structured or Object Oriented programming languages: Java, C, C++, VB, .NET, ASP or Angular.Experience with one of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2.NICE TO HAVE QUALIFICATIONExperience in the Financial Service Industry.Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud.Degree in Computer Science.Job InfoJob Identification 142451Job Category AssociatePosting Date 03/10/2025, 06:33 AMLocations Sydney, New South Wales, Australia
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