Job Description
Are you a natural leader with a passion for retail and a knack for delivering outstanding customer experiences? Do you thrive in a fast-paced environment where you can drive sales, motivate a team, and make a real impact on the business? If so, Winning Appliances wants you to join us as our Store Manager!
In this exciting role, you’ll be the face of the brand, leading a team to create unforgettable shopping experiences for our customers. You’ll inspire and guide your team to hit targets, boost sales, and ensure the store runs like a well-oiled machine. With a balance of strategic thinking, hands-on leadership, and operational expertise, you'll be the driving force behind the store's success.
* Be the brand ambassador, leading and motivating a high-performing team to create memorable customer experiences and organic business growth.
* Own the Store’s Profit & Loss (P&L) performance, using your strategic skills to optimise sales, manage inventory, and keep costs in check.
* Drive sales through smart planning, forecasting, and detailed reporting, ensuring the store consistently meets and exceeds targets.
* Manage the ins and outs of the store, from stock and cash control to display management, ensuring everything runs seamlessly.
* Recruit, train, and develop a dynamic store team, setting clear daily goals and empowering them to achieve big results.
* Deliver exceptional service every day, quickly resolving any complaints and making sure every customer leaves with a smile.
* Implement creative and effective visual merchandising strategies that make the store look stunning and drive sales.
* Use the Local Area Marketing Budget to execute impactful promotions that draw in new customers and keep loyal ones coming back.
Qualifications
* You have a proven track record of driving year-on-year sales and margin growth in a big box or appliances retail environment.
* Your leadership experience in retail means you know how to inspire a team and get everyone moving towards a common goal.
* You’re great at juggling priorities, meeting tight deadlines, and keeping everything running smoothly.
* Your communication skills are second to none, whether you’re talking to customers, training staff, or presenting reports.
* You have a genuine passion for customer service and know how to create outstanding experiences that keep people coming back.
* You’re quick to pick up and understand technical product details, sharing your knowledge with your team and customers.
* You have a professional presence and take pride in your appearance – after all, you’re representing a premium brand.
Additional Information
Benefits
* Exciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team!
* Our in-house Training Academy provides ongoing training (incl. nationally accredited Cert III and Cert IV) and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge.
* Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness, gym and more.
* Access to an employee assistance program (EAP).
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We're committed to nurturing a diverse and inclusive culture of opportunity. We encourage applications from people of culturally diverse backgrounds, people who identify as LGBTQlA+, people of Aboriginal and Torres Strait islander origin, and people with disabilities.