Join our extraordinary team as the next Sea Logistics Operational Care Specialist in Kuehne+Nagel Australia! Your Role You will be enabling transport activities by executing bookings, entering orders + generating all required export documentation while liaising with our Customer Care Specialists to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements. Your Responsibilities What you will be responsible for:
To Coordinating and executing end to end Export FCL and LCL seafreight shipments.
Processing shipments through our internal Order Management System
Working with a daily BPA management tool and meeting KPI’s in line with our global business processes.
To process seafreight shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation containers for FCX and internal consolidations (Master files).
To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.
To issue + accurately submit/issue all export required documentation (issue HBL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.
To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs.
To handle Original Bill of Ladings when needed and understand the difference between when a Seaway Bill of Lading and Original Bill of Lading is to be issued.
To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs.
To check + verify incoming supplier invoices, including initiating + resolving any rate discrepancies.
To ensure operational excellence in line with good distribution practice (GxP) requirements.
To support and resolve claims + disputes.
To undertake any other tasks required by management.
Your Skills and Experiences We look for potential, not only performance. To be successful you will be open about your strengths and development needs and prepared to challenge yourself. We value active listening, diversity of thinking and new perspectives.
Additionally, you will have:
Previous Export Operations within Australia.
Knowledge of shipping documentation
Good Reasons to Join
We offer flexible working arrangements to our employees, which allows for you to skip the commute and work from home two days per week and choose the hours you work to suit you.
We will help you to achieve your goals with continuous professional development and regular career progression discussions.
Emphasis is placed on our annual Individual Development Plans and is supported with both internal and external training opportunities. If you are looking for a career, not just a job then you are in the right place.
We seek to make a difference today, for the people of tomorrow.
Our Net Zero Carbon initiatives aims to achieve carbon neutrality for our sea freight shipments by 2030.
About Kuehne+Nagel
With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
CONTACT
Frank Mistero
*************@kuehne-nagel.com