Fulfillment Center - Site Manager, Operations Australia
Leadership Role: Inspire and Motivate Teams
We are seeking an experienced Site Manager to lead our Customer Fulfillment Operations team at our new site in Horsley Park.
The successful candidate will deliver inspiring leadership, motivating teams to do their best work while planning schedules and activities that balance business needs.
Main Responsibilities:
* Maintain Health and Safety standards, promoting a positive culture on-site.
* Oversee safety, quality, and performance of Inbound or Outbound operations.
* Become a subject matter expert on processes and activities within FCs, such as 5S audits.
* Manage inventory control and systems environment, collecting timely data and updating operations metrics hourly.
* Drive quality initiatives, process change, and Lean initiatives to meet business targets.
* Achieve productivity targets, reduce cost per unit, eliminate errors, and ensure excellent customer experience.
* Set requirements and expectations for Operations and Area Managers, measure performance, provide feedback, and hold Ops Managers accountable.
* Collaborate with support teams on staffing plans, schedules, and performance levels.
BASIC QUALIFICATIONS
* Previous experience in logistics, distribution, or manufacturing environments.
* Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or related field.
* Experience leading large, diverse teams.
* Excellent communication skills, both verbal and written.
* Ability to manage details and analyze data.
PREFERRED QUALIFICATIONS
* Strong operational experience in fast-growing companies.
* Knowledge of Lean, Six Sigma, and Kaizen methodologies.
* Experience with contingent workforce during peak seasons.
* Proven record of delivering change management initiatives.