The Clayton Hotel (L' unico Pty/Ltd) – Clayton VICResponsibilities:Ensuring the Standard Operational Procedures of the restaurant are carried out by every staff memberEstablish sales targets, KPI's, schedules, policies and proceduresPlanning menus according to the demand/seasons in consultation with the Head ChefEnsuring consistency in service levels and foodPlanning and organizing special functions/events and analysis through pre-event and post-event Profit & Loss statementsAssisting the Functions Manager with all aspects of private functions such as prompt and professional response to function enquiries, up-selling function packs and set upArranging the purchasing and pricing of goods according to the budget and guidelinesMaintaining par stock levels at all times and control relevant financial transactionsEnsuring the indoor and outdoor dining spaces comply with health and safety regulations and are clean, serviceable and of appropriate appearanceMaintaining the Food Safety ManualEnsuring the daily specials are up to date on the digital screens following brand standardsEngage with customers to assess their satisfaction with meals, service and overall experienceSelecting, training and supervising waiting, bartending and kitchen staff to perform accurate Standard Operating Procedures, exceed customer expectations and to achieve the highest standardsEnsuring the VECTRON and Costimator systems are well integrated with accurate menu items, pricings and codesStaff performance evaluation and team buildingTake reservations, greet guests, assist in taking orders and perform general Food & Beverage Attendant duties as required during any given timeManage and maintain the electronic booking systemMenu analysis liaising with the Head chef and work towards improvements and necessary changesConstant competitor analysis to ensure the brand name is well positioned in the targeted marketMenu designingMarketing and promotional activities to increase turnoverManaging social media platforms with timely responses to customer’s feedbacksRostering bistro and functions staffSummary of Role Requirements:Looking for candidates available to work:Monday: Morning, Afternoon, EveningTuesday: Morning, Afternoon, EveningWednesday: Morning, Afternoon, EveningThursday: Morning, Afternoon, EveningFriday: Morning, Afternoon, EveningSaturday: Morning, Afternoon, EveningSunday: Morning, Afternoon, Evening2-3 years of relevant work experience required for this roleWork visa can be provided for this roleExpected start date for role: 20 November 2024Expected salary: $74,000 - $80,000 per month
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