About Us:Join our dedicated team at Charles Clinic, a leading cardiology clinic committed to providing exceptional patient care. We are looking for an experienced Manager to lead our Administration Team. Charles Clinic strongly endorses a culture of support, empathy and high professional standards.Key Responsibilities:Manage and oversee daily clinic administration workflows ensuring diary compliance and maintaining accurate and confidential patient recordsManage and support administrative staff, fostering a positive work environment.Implement efficient processes to enhance patient experience and clinic performance.Ensure compliance with healthcare regulations and maintain patient confidentiality.Address patient inquiries and resolve issues promptly and professionally.Coordinate clinic supplies and consumables ensuring all necessary resources are available for efficient workflows.Oversee employee performance evaluations, providing guidance and support to staff in setting goals, offering feedback, and maintaining high levels of engagement.Coordinate and chair staff meetings and staff one on onesManage recruitment processes for all administrative staff, ensuring the team is appropriately staffed to meet patient care needs.Collaborate as part of the Executive team to develop strategic initiatives that support clinic goals.Qualifications:Degree qualified in a related field of Human Resources or Business AdministrationProven experience in administration or management.Strong leadership and team management skills.Excellent organisational and communication abilities.Knowledge of, or ability to acquire, healthcare regulations and compliance standards. What We Offer:Competitive salary Opportunities for professional development and advancement.A supportive and collaborative work environment.The chance to make a meaningful impact on patient care. How to Apply: Interested candidates should send their resume and a cover letter to Kirsten Hill, Operations Manager by 24 January 2025. Join us in making a difference in the lives of our patients!