Purpose & Overall Relevance for the Organization
You will be responsible for maintaining existing transportation contracts, negotiating new and renewals with service providers in coordination with Global Logistics, Global Procurement, Finance and NTP. You will also lead and manage the Outbound operations with existing 3rd Party Logistics Provider (3PL) Transport and Site Management teams in line with the contract KPI/SLA's.
Key Responsibilities:
* Performance management of Transport providers across all business channels and associated DIFOT KPIs.
* Development and adherence to cost budgets, to maximise profitability
* Management and execution of DIFOT for customer deliveries.
* Develop new initiatives and ways to optimise the transport service offering, to drive continuous improvements and efficiencies with carriers.
* Participation in key meetings to ensure order placement and product flow in line with business expectations and requirements.
* Maintenance of responsibility for performing all duties in compliance with related safety, legal/statutory, regulations, professional duties, responsibilities and obligations.
* Liaison with business SMEs in regional clusters to foster professional development and expertise.
* Key communication conduit between sales channels, supply chain and 3PL DC, underpinned by daily and weekly meetings.
* Day-to-day management of outbound planning and outbound prioritization, in liaison with the sales channels.
* RFC management to ensure end of month business targets are achieved.
* Management and drive QBR and MBR process, with focus on the performance management of the carriers.
* Champion liaison with business channels and 3PL for Seasonal Peak Planning.
* SPOC to 3PL and transport carriers.
* Developing supply chain blueprint for new store openings and carrier inbound requirements.
Key Relationships:
* 3PL providers (Warehousing, Transport, Documentation and Clearance)
* Market relationship (Stores, Sales, Customers Service & Team)
* Retail, Wholesale and eCom Channels
* Financial Controlling
* Planning / Sales Forecasting department
* Sales order management experts
* Global Process team