This position is ideal for an experienced commercial valuer seeking to step into a leadership role Your new opportunity: Located in Melbourne, this role provides vital support to the State Director and plays a key part in fostering a strong internal service culture within the team. The role is responsible for delivering a responsive and proactive service approach that aligns with both the operational and strategic needs of the organisation. Key responsibilities include: Leading and promoting a positive service delivery culture Support change management initiatives throughout the Team to ensure the organisation continues to grow and evolve Engaging and collaborating with key stakeholders to achieve timely and effective outcomes Providing support, development, and mentorship to direct reports to enhance performance and skill growth Ensuring the ongoing development of team members to support a high-performing, motivated, and capable team What sets you apart from the rest: We are seeking a driven professional with not only highly developed commercial valuation skills but exceptional communication and business development skills. You have a strong client network and commitment to professional development, together with: Degree in Business (Property) or equivalent qualifications Associate of the Australian Property Institute (CPV Status) and/or Royal Institute of Chartered Surveyors (R.I.C.S) Minimum 5 years’ experience as a qualified valuer Strong attention to detail, report writing and analytical skills Excellent customer service and stakeholder communication What we offer: Booking Support: Enjoy the ease of having your jobs scheduled for you, allowing you to focus on what you do best Competitive Salary & Uncapped Commission : As well as API membership and mandatory modules fully covered Referral Bonus Scheme: Refer people from your network and receive a bonus if they are successfully recruited Career Development: Joining Opteon means having access to experienced professionals in all areas of Valuations including Residential, Core Commercial, Residential Development, Middle Markets, Agribusiness and more. We provide leadership training and free access to LinkedIn learning to support you in developing your leadership or specialist skills Paid Parental Leave: Receive paid leave to spend quality time at home with your child Novated Leasing Options: Lease a car with our flexible novated leasing program Work-Life Balance: Enjoy flexible working arrangements that suit your lifestyle Our partnerships with Medibank & HSBC mean you will be eligible for discounts as an Opteon employee Onboarding & Training: Company induction and continuous training to ensure your success Rewards & Recognition: Be acknowledged for your hard work through our Reward & Recognition program, including Annual Awards night, Service recognition and more Support When You Need It: Access confidential support anytime with our Employee Assistance Program (EAP) About Opteon: Opteon is an international provider of valuations, advisory and specialist property services in the Australian, New Zealand and US markets. Recognised as the largest valuation professional services firm in these regions, we deliver meaningful solutions for our clients across all property types and market sectors. We are experiencing an exciting period of growth and change, positioning the company as one of the most prominent property service providers. Our future growth strategy is for organic growth, diversification, and international expansion. Want to see our other opportunities? Check out our Careers Page to view our available roles across a range of Valuation sectors - https://opteonsolutions.com/au/careers Opteon is committed to cultivating and preserving a culture of inclusion and connectedness, where employees are embraced for their unique qualities and valued for their contributions. We encourage applications from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA community and people from culturally diverse backgrounds, including First Nations People. How to apply: Please click the apply button and ensure you submit your resume. LI-hybrid