THE ROLE This role has responsibility for monitoring the performance of external service providers.The role is accountable for the monitoring and implementation of the Agency Monitoring Framework (AMF), including management of local service agreements and the collection and recording of performance data.The role is responsible for the development of new projects, service pathways, and place-based approaches and identifies and supports existing initiatives.ACCOUNTABILITIES INCLUDE * Assist in the management of service agreements and targets for funded activities, inform budget variations and develop and update service agreements on the department's service management system.* Communicate service agreement requirements with CSOs, health and human services agencies to ensure compliance through application of the Funded Organisation Performance Monitoring Framework.* Utilise effective consultation mechanisms to identify, monitor and mitigate potential risks with CSOs, health and human services agencies to identify and implement service improvement initiatives.Please open the position description to read more.COVID-19 VACCINATIONThe department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice, given their individual circumstances.As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.HOW TO APPLY All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange (JSE) portal.Applicants are encouraged to apply online.Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.Work eligibility will be checked as part of the recruitment process.Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs) Please apply to submit your interest in this position.