Be part of a bigger team at Suncorp.Manage Professional and Financial Lines (Profin) ClaimsPermanent full-time positionSydney or Brisbane based roles with work-from-home hybrid optionKey ResponsibilitiesThis role involves managing a diverse portfolio of Profin Claims to deliver a best-in-class claims experience in accordance with policies and procedures, ensuring timely and cost-effective outcomes.Manage a portfolio of professional and financial lines claims from validation to finalisation, in a timely and cost-efficient manner in accordance with Service Standard requirementsDetermine coverage, legal liability, and quantum issuesAppoint, instruct, and liaise with service providers, including solicitorsMaintain realistic and adequate reserves/estimates on all claims, reflecting ongoing claims cost, and monitor significant estimate fluctuationsPrepare recommendations for claims processes above approved delegation levelCollaborate with technical areas to advance claim strategyRequirementsPrevious experience managing a portfolio of professional indemnity and financial lines claims is mandatoryTertiary qualifications in law, business, or insurance would be highly regardedWhat We OfferFlexible working and leave options, including paid parental leave, secondary carer parental leave, and emergency response leaveDiscounts and offers on retail stores and insurance productsOpportunities for career development and internal mobilityA supportive and inclusive workplace cultureWe value diversity, talent, and passion in our workforce and strive to create an accessible, inclusive culture that supports flexible work arrangements and career development.