Description About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. The Langham, Gold Coast & The Jewel Residences has ushered in a new era of sophistication to Australia’s playground. Comprising 169 guest rooms and suites and 170 luxury residences, nestled on absolute beachfront with sweeping views of Surfers Paradise and beyond, The Langham, Gold Coast is the ultimate location to relax and be inspired. Poised to continue to elevate the hotel landscape The Langham, Gold Coast has an opportunity for a service-centric, experienced and commercially-minded Human Resources Leader to join us as our Director of Human Resources to lead and drive our service & colleague culture to meet and exceed our Property goals. Key Responsibilities As a key member Executive Committee, the Director of Human Resources will bring a strategic and innovative approach to delivering The Langham, Gold Coast mission, values and objectives - working to Build Great Memories for our guests, colleagues and our owners. As our forward-thinking Director of Human Resources, you will be responsible for planning, developing and leading the strategies, policies and activities of the Human Resources function encompassing; Industrial and Employee Relations, Recruitment & Selection, Learning & Development, Reward & Recognition, Compensation and Benefits and Talent & Performance Management. As an exemplary and experienced Hotel leader you will play a critical part in the overall success of the Property, acting in an advisory capacity to the General Manager and other senior leaders and managing the Human Resources Team. In this role you will build positive working relationships across the Property to drive and influence meaningful change, and to develop and implement strategies to raise colleague engagement & guest satisfaction that positively impact our financial performance. Qualifications & Skills To be successful in the role you will have been in the same or similar position (Director Level) in a Hospitality or Hotel environment and with proven experience leading employee and service culture, combined with a true passion for the Industry and employee experience. Other key attributes we are looking for include: Experienced HR Leader with track record in ER/IR People Management - experience leading HR Teams Authentic and engaging leadership style Personable and professional – able to build rapport quickly and effectively Excellent interpersonal and communication skills & ability to influence change Tertiary Qualifications in Human Resources/Business or similar Extremely organised with a high attention to detail Superior financial and systems acumen Luxury hotel experience is highly desirable The Langham Hotels & Resorts offers current and future colleagues: Benchmarked and competitive remuneration Private Health Insurance Executive Incentive Plans Excellent Training Opportunities and Career Progression Complimentary Meals & Laundry 6 Complimentary Hotel Nights at LHG Hotel and Resorts each year