Immerse yourself in an unparalleled environment at Pullman & Mercure Melbourne Albert Park, nestled opposite scenic Albert Park Lake with breathtaking views of Melbourne's skyline. Our dual-brand hotel features 378 stylish rooms, a vibrant restaurant and bar, plus top-tier wellness amenities like a pool and gym. With one of the largest conference centers in Melbourne, our 31 versatile event spaces create the perfect setting for meetings, celebrations, and everything in between.
About Us
As part of Accor, Australia's Largest Hotel Network with over 50 brands, 5100+ hotels operating in 110 countries, we offer endless possibilities for growth and learning. With us, you can explore new horizons, discover your potential, and turn work into purpose.
Job Description
We are seeking an experienced and proactive Executive Housekeeper to join our hotel's leadership team. As an essential member of our team, you will oversee the professional and cost-effective running of the Housekeeping department, focusing on achieving high standards of cleanliness for guest rooms, public areas, and back-of-house areas.
About the Role
* Supervise and lead the housekeeping team, including hiring, training, and evaluating team performance.
* Manage the daily operations of the housekeeping department, including scheduling team members, assigning tasks, and ensuring adequate coverage.
* Oversee inventory management, including ordering and replenishing cleaning supplies, linens, and equipment.
* Coordinate with other departments, such as Front Desk and Maintenance, to address guest requests and maintenance issues promptly.
* Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards of quality and presentation.
* Monitor and control departmental expenses to ensure adherence to budgetary guidelines.
Qualifications
* Proven experience in a similar role is essential.
* Strong leadership attributes.
* Clear communication to lead and develop a large team.
* Positive stakeholder management with the ability to collaborate with multiple departments.
* A solutions-focused individual with a strategic mind and the ability to forward-plan successfully.
* Financial and commercial acumen.
* Excellent attention to detail with the ability to see through the guest's eyes.
* Problem-solving skills to ensure the day runs smoothly.
Additional Information
* On-site car park available.
* Access to confidential Employee Assistance Program.
* Inclusive and diverse environment.
* A friendly and supportive work environment.
* Reward and recognition programs.
* Mentoring and career development alongside experienced and dedicated professionals.
* Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.