Our Client :
Our client is an Australian-based company with a strong presence across Asia. In 1997, they pioneered the world’s first Mobile Virtual Network Operator (MVNO) and launched the first-ever dedicated MVNE platform. Since then, with the expertise of their team and the strength and flexibility of their platform, they have continually evolved their features and capabilities to offer innovative, cost-effective, and comprehensive end-to-end solutions, delivered at rapid speeds.
They are a forward-thinking organisation dedicated to delivering exceptional IT services and solutions to their managed services customers. With a strong focus on innovation and continuous improvement, they provide cutting-edge IT infrastructure management, security compliance, and business continuity planning to ensure their clients’ IT systems run smoothly and securely. Their team is passionate about driving business growth through strong client relationships, operational excellence, and a commitment to quality service delivery.
The Role :
Our client is seeking an experienced IT Operations Manager to lead their operations team and oversee the delivery of top-tier managed IT services to their clients. In this role, you will be responsible for managing a diverse range of responsibilities, including service delivery, security compliance, vendor management, and the overall operational performance of IT services. You will drive a culture of continuous improvement, ensure IT service excellence, and contribute to business growth by identifying new opportunities with managed services customers.
You :
You are an experienced IT leader with over 10 years of progressive experience in IT operations and management, with a strong background in managed services. You have a proven ability to manage teams, build lasting client relationships, and ensure the highest levels of service delivery. Your expertise in IT infrastructure, security compliance, and budget management makes you a valuable asset to our client’s team. You are adept at fostering a culture of continuous improvement, overseeing incident response, and driving innovative solutions that contribute to the growth and efficiency of the business. Your leadership and communication skills will allow you to effectively engage with clients, vendors, and internal teams to ensure the success of IT operations.
Benefits :
1. Competitive Salary & Benefits : Receive a comprehensive salary package and benefits reflective of your expertise and experience.
2. Leadership Opportunity : Lead a high-performing IT operations team and drive impactful projects that will shape the future of IT service delivery.
3. Growth Potential : With a role at the forefront of innovation and service excellence, you’ll have the opportunity to contribute to the growth of both the business and your career.
4. Collaborative Culture : Work alongside a dedicated team of professionals in a dynamic and fast-paced environment, committed to continuous improvement and achieving business goals.
5. Work-Life Balance : Our client values work-life balance and offers flexible working arrangements to help you thrive both professionally and personally.
Apply Now :
If you are ready to lead an exceptional team, drive service excellence, and make a lasting impact on the growth and success of IT operations, apply now with a cover letter and your resume.
Redwolf + Rosch invite and encourage applications from all backgrounds of gender, disability, culture, and race. If you are a person with a disability and require modifications to the recruitment process, please contact the Recruitment Consultant.
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