Key Holder, Bloor & Bathurst
About Nova Cannabis
Nova Cannabis Inc. is a national cannabis retailer. We operate primarily via our Value Buds banner, which has a simple mission: deliver compelling value to cannabis consumers.
Our goal is to attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at every-day low prices.
About the Role
We are looking for an experienced Keyholder who can handle curveballs like champs. Not only will they be responsible for ensuring the store is in tip-top shape, but they'll also become masters in everything cannabis and will be eager to share their new knowledge with our awesome customers.
Role and Responsibilities:
* Customer Offering: Greet customers upon entrance; engage in conversation and build a relationship to understand specific needs.
* Facilitate a welcoming and positive atmosphere for everyone in the store.
* Educate customers about cannabis products, strains, and consumption methods.
Day to Day Operations:
* Promote our culture and brand by participating in merchandising and promotional activities.
* Work in partnership with Store Managers and other team members to generate sales.
* Maintain a high level of product and service knowledge; staying up-to-date with industry legislation, trends, and new products.
Regulatory Adherence:
* Comply with all OH&S policies and procedures.
* Support and promote Nova Cannabis's and AGCO's social responsibility programs.
Requirements:
* Minimum 2 years of customer service experience.
* Minimum 2 years of retail and/or hospitality experience.
* Cannabis, liquor, or healthcare experience is preferred.
Salary: $55,000 - $65,000 per year