Model of Care Coach - Service Improvement
Macquarie Park, NSW
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Model of Care Coach - Service Improvement
* Based at Macquarie Park with travel across Metro & Regional NSW/SE QLD
* 7 additional days off per year + NFP salary packaging + Fitness Passport
* Contribute to changing the future of what care looks like at Catholic Healthcare
Exciting things are happening at Catholic Healthcare! Celebrating 30 years in care in 2024, is a significant milestone, and reaching 5000+ employees is a testament to Catholic Healthcare’s impact within the Aged Care sector.
A new opportunity is available to play an integral part in change of the model of care within our Residential portfolio. Reporting to the Program Manager, Model of Care, you will partner with business leaders & their teams, guiding them to co-design, implement & execute the new Inspirit Model of Care. Bring you passion for change and growth, and your belief that there is a better way to support aging.
You will work with a range of internal and external stakeholders, co-designing the new model of care - Inspirit, at an operational level. As a key member of the Inspirit team, you will draw on your experience in aged care to redesign processes, to test, and apply action learning to the results.
The ideal applicant will be energetic with a tenacious and positive approach, have exceptional interpersonal and communication skills and the ability to effectively coach and inspire teams to guide them through a significant transformational change.
In your new role you will be required to travel to sites across Sydney Metro and Regional NSW. When based on site in the RAC homes, you will be required to commit to extended stays of up to approximately 3 weeks and work across various shifts and days.
The successful candidate will be highly organised, with the ability to influence and engage stakeholders, in addition to the following:
* Completion of Tertiary qualifications in Project Management, lean/human centred design/ change and business or service delivery or significant project management experience - Change and Continuous Improvement Preferred
* Min 5 yrs. demonstrated experience in RAC or HCS business stream at an operational level
* Strong analytical ability, problem-solving skills and big picture mindset
* Strong facilitation and workshop skills, ability to provide constructive feedback
* Proficient MS Office and MS Project skills
Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.
So, if you're looking for a role where you can make a positive and rewarding impact in a great organisation like ours within a team of down to earth and approachable professionals, then we'd love to hear from you.