Date: 25 Mar 2025
Location:
SYDNEY, NSW, AU, 2000 DOCKLANDS, VIC, AU, 3008 BRISBANE, QLD, AU, 4000 DEVONPORT, TAS, AU, 7310
Employment Type: Max Term Full Time
The opportunity to join our team
We're looking for an experienced Senior Business Analyst – Digital to join our collaborative Direct Advice team. This role is all about driving digital innovation, ensuring the tools and calculators we develop are intuitive, effective, and truly meet the needs of our members. As a senior member of the team, you'll lead smaller projects to enhance our digital assets, collaborating closely with internal teams and external vendors. Your work will directly contribute to improving our member experience and helping them achieve their retirement goals. Plus, you'll play a key role in coaching and mentoring team members, driving process improvements, and ensuring quality of our work remains superior.
Key Responsibilities
Translate business needs into actionable insights – produce business and functional requirements, user stories, process maps, and use case scenariosGuide discovery, design, and delivery phases to ensure impactful solutionsEngage with internal teams and external vendors to drive successful outcomesIdentify process improvements, risks, and dependencies while ensuring high standardsWork closely with the Product Owner and Delivery Lead to successfully implement and embed changeShare knowledge, cross-skill, and foster a culture of continuous learningWhat You Will Bring
Success in this role comes from a combination of strong analytical skills, the ability to translate business needs into actionable insights, and a collaborative mindset to engage with stakeholders and drive impactful digital solutions. An experienced and self-driven Business Analyst with the right mix of technical know-how, functional expertise, and an understanding of advice tools and calculators will succeed in this environment.
Key Skills
Proven expertise in business and process analysis within large financial services organisationsStrong blend of technical and functional skills to drive digital solutionsAgile mindset – experience working in Agile environments and methodologiesRegulatory/compliance knowledge is a bonusConfidence to work independently while engaging with stakeholders at all levelsTo Apply
Read more here about why you should join our team. Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment. Please note that applications from agencies will not be considered at this time. We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.
Seniority levelMid-Senior levelEmployment typeFull-timeJob functionResearch, Analyst, and Information Technology
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