Business Support Officer (Admin, Customer Service, Procurement)Osborne Richardson are public sector specialists, and we are delighted to be assisting our state government client in the search for Business Support Officers with experience in Procurement, Administration, or Customer Service.About the Role:We are seeking motivated and detail-oriented Business Support Officers with expertise in Customer Service, Procurement and/or Administration to join our growing team. As a Business Support Officer, you will play a key role in supporting our operational functions, ensuring smooth day-to-day activities, and contributing to the efficiency of procurement processes and administrative tasks.This is an excellent opportunity to develop your career in a dynamic work environment while working alongside a team of professionals committed to providing high-quality support to our internal stakeholders and business operations.Key Responsibilities:Procurement Support:Assist in the procurement process, including sourcing and evaluating suppliers, obtaining quotes, and issuing purchase orders.Maintain supplier databases, ensuring up-to-date and accurate information.Ensure compliance with procurement policies and guidelines.Assist in managing the supplier relationship, resolving any issues that may arise.Monitor inventory levels and coordinate procurement to meet business needs.Administration Support:Provide administrative support to the management team and other departments as needed.Prepare and maintain various reports, documents, and correspondence.Coordinate meetings, appointments, and travel arrangements.Process invoices, purchase orders, and other financial documents.Maintain and organize office records and filing systems.Support the creation and implementation of internal processes and workflows.Customer Service:Act as a liaison between the business, suppliers, and customers to ensure smooth communication and service delivery.Address and resolve any inquiries related to procurement or administrative matters.Skills & Qualifications:Proven experience in a Business Support, Procurement, or Administration role.Strong administrative and organizational skills, with the ability to multitask and prioritize tasks effectively.Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).Excellent communication and interpersonal skills, with a customer-focused attitude.High attention to detail and accuracy.Ability to work independently and as part of a team.Experience with procurement software or financial management systems (desirable).Strong problem-solving abilities and a proactive approach.
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