Job Title: Assistant Manager
Newcastle, NSW
* Type: Full Time
* Location: Newcastle, NSW
Social, Community, Home Care and Disability Services Industry Award 2010 (Level 5) + full salary packaging options available
About the Role:
The Assistant Manager will assist the Manager in the day-to-day program management and delivery at our new program in Newcastle.
Key Responsibilities:
* Assist the Manager in the day-to-day running of the PALM residential program and CALM aftercare program.
* Provide leadership and role modelling to all staff and residents.
* E nsure that the household is a safe and supportive environment free from harassment.
* Promote the knowledge and practices of a Therapeutic Community model of treatment.
* Assist the Manager to coordinate the referral and intake of new clients.
* Participate in resident review and case management, staff meetings and in-services.
* Maintain and monitor client records and other data collection systems.
* Assist in management of staff including recruitment, induction for new staff, and regular training.
* Share the supervision of all AOD Workers.
* E nsure with the manager the coordination of the weekly rosters.
* Provide feedback on program functioning, highlighting issues of concern and developing strategies and actions to address these.
* E nsure incidents are identified, investigated, processed and reported.
* Provide reports and administrative documentation as required.
* Assist in establishing and maintaining inter- and intra-service linkages.
* E nsure all research requirements and activities are met.
* Maintain own professional development and contribute to the development of fellow staff.
* Flexibility in working hours, including occasional shift duties or weekend work as necessary.
* Participate in On-Call duties.
Requirements:
* Recognised qualifications and experience in working with young people with alcohol and/or other drug-related difficulties.
* Demonstrated capacity to coordinate a residential treatment service and to motivate, lead, and supervise a multidisciplinary staff team.
* Demonstrated knowledge of good practice in working with this client group.
* Demonstrated knowledge of Therapeutic Community Standards and Therapeutic Crisis Intervention.
* Staff supervision and related administrative experience, preferably within a residential setting.
* Knowledge and experience of good counselling practice.
* Experience in developing and implementing living skills disciplines and ability to coach and lead others.
* Excellent oral and written communication skills.
* Commitment to the principles of harm minimisation and to the aims of the Ted Noffs Foundation.
* Must have a current and valid Working with Children Card and Driver's Licence.
* Management experience in an adolescent residential program.
* Familiarity with local issues, networks and services.
$85,000 - $90,000 per annum