Senior Business Analyst ICTMulticultural NSW • Location – Parramatta • Employment type: Temporary full-time • Grade: Grade 9/10 • Salary: $120,859 - $133,183 pa plus employer contribution to superannuation and annual leave loading Your role This position is responsible for working closely and engaging with stakeholders to understand the business intentions, services, processes, information needs and requirements to inform solutions design, development and implementation to meet business objectives. The role manages, develops and documents quality solutions that deliver scalable integration solutions that meet immediate needs as well as long-term strategic objectives for the organisation. What you’ll do As part of the ICT team you will: • Analyse complex and multifaceted business processes to recommend integrated solutions that deliver business value and meet the organisation's immediate needs and long-term strategic objectives. • Investigate and document workflows to understand processes and identify technology solution requirements based on stated business requirements, specify effective data flow relative to stated business processes and determine options/impacts for new and existing solutions, including recommendations to ensure seamless delivery of projects to timelines and budgets. • Drive continuous improvement by researching products and best practices to bolster the technology services including integration options, identifying opportunities for improved performance and process automation. • Provide expert advice by analysing existing systems, applications and functions to draw business-relevant conclusions and ensure business objectives are identified, described, documented and aligned to integrated solutions development. • Provide expert advice and information on technical integration and architectural services issues to assist with specifying business requirements and scopes of work for new or existing solutions. • Prepare documentation and articulate business processes to develop integrated standards for programming tools and techniques and provide advice and guidance to ensure consistency in applied methodologies, compliance and quality of integrated solutions that effectively meet business needs What we’re looking for • Ability to understand complex workflows and manual processes undertaken by numerous stakeholders to sufficiently understand existing processes to determine future solutions • Ability Manage consultation and negotiation with diverse stakeholders, within agreed timelines, given their varying expectations, viewpoints and interests. • Experience in analysing data from a variety of sources to ascertain suitability for the program outcomes. • Keeping up to date with developments in the technology and with the needs of a fast-paced NSW Government agency to identify opportunities for improvement • Liaise with internal and external stakeholders of varying technical skills, experiences and backgrounds. Download the role description. If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account. To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button. We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you. What We Offer We offer a variety of benefits, including: • A challenging and rewarding career • Flexible, autonomous work environment • Competitive pay and conditions • Training and development opportunities to build and maintain capabilities • Health & Wellbeing and Employee Assistance Programs. Want more information? Visit our website to see more information on https://multicultural.nsw.gov.au/ We do work that really matters At Multicultural NSW you’ll be helping connect and unite people to develop resilient and welcoming communities. You’ll be supporting NSW to be the most successful multicultural society in the world. Our work matters. We offer a range of rewarding career opportunities that allow us to promote cultural and religious diversity and social harmony. Are you ready to join us? Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role: Targeted question 1: Explain how would you update or improve a critical process that was initially formed around out-of-date technology? Targeted question 2: Can you describe a time when you collaborated with development and operations teams to improve deployment processes or enhance system reliability? How did you ensure alignment with business requirements and effectively communicate technical details to non-technical stakeholders? Applications close 11:59pm ADET Thursday November 28, 2024 Got a question? For more information about the role or what it’s like to work for Multicultural NSW, please contact the hiring manager Sriraj Chathankandath on 61 2 8255 6705 or at sriraj.chathankandathmulticultural.nsw.gov.au If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please reach out to Robbie Chiplen Via: Robert.Chiplendcj.nsw.gov.au or 0419 448 753 Visit Recruitment adjustments on the DCJ website to learn more. Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ, culturally and linguistically diverse people, carers and other diversity groups. Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Thank you for your interest in this role. We look forward to receiving your application. Multicultural NSW