Apply now Job no: 528761Work type: Permanent Full TimeLocation: SydneyCategories: Guest Relations, Concierge / Valet / PortersFor two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. As a Hotel Porter, you will embody confidence and possess a deep understanding of how to create a truly unique guest experience. In this dynamic role, you will be the face of our hotel, providing outstanding service that leaves a lasting impression. A few of your responsibilities: Greet and welcome guests, addressing their requests and inquiries with warmth and professionalism Provide clear directions within the hotel and share valuable information about the surrounding areas, enhancing our guests' experience Efficiently handle, store, and deliver luggage to guest rooms, ensuring seamless service Valet park and retrieve guests' vehicles with precision and care Maintain our parking facilities to the highest standards, ensuring they are immaculate and inviting, reflecting our commitment to excellence What We're Looking For: A friendly and welcoming approach that exemplifies exceptional customer service Excellent communication skills and a polished appearance that reflects our standards A solid knowledge of the local area and upcoming Sydney events to assist guests effectively High energy, enthusiasm, and a positive, can-do attitude that enhances the guest experience A valid Australian driver's license to facilitate vehicle handling Flexibility to work across a 24/7 roster, adapting to the needs of our guests and the hotel About you: As a seasoned expert in customer service, you understand the essence of delivering world-class service. Your role will be pivotal in shaping the success of our Hotels at The Star. Join us in making a difference. What can we offer you: Complimentary meal on site every day including hot meals, sandwich bar and more Uniform laundered and ready for you daily on property Five weeks of paid Annual Leave for team members who meet the definition of shift worker Discounted parking + other transport options Up to 30% discounts across award winning restaurants and accommodation Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+ Endless career growth and opportunities to learn and develop your career Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. Our culture At The Star, we are committed to creating a diverse, equitable and inclusive workplace that contributes to exceptional experiences for our guests and a great place to work for our team members. It's your time to SHINE! Click on the link below to make your next career move with The Star. Advertised: 28 Oct 2024 AUS Eastern Daylight TimeApplications close: 28 Nov 2024 AUS Eastern Daylight Time #J-18808-Ljbffr