Job Title: Customer Service Agent (CSA)
Summary:
As a Customer Service Agent (CSA), you will be responsible for delivering customer orders to their homes in our iconic Coles vans. You will safely navigate your local neighbourhoods, helping customers with their shopping needs during the day or night.
About the Role
* Deliver customer orders to their homes in a timely and safe manner
* Pick and pack orders to the highest standard, ready for delivery
About You and Your Skills
* A commitment to providing great customer experiences by working with enthusiasm, energy and pace
* Unrestricted Australian Driver's Licence and a safe driving record
* The confidence to safely drive and navigate through busy streets, suburban roads and/or regional areas
* Ability to be active, on your feet, lifting and carrying groceries from the van to your delivery points
What We Offer
* Flexible work hours across store trading days, including early mornings, evenings and weekends
* Additional leave and parental leave entitlements
* Commitment to creating a workplace that is safe and respectful for our team
Our Culture
We value diversity, inclusion and welcoming cultures, just like the local communities we serve. We encourage applications from people of all ages, cultures, abilities, sexual orientation and gender identities. We are happy to adjust our recruitment process to support candidates with disabilities.