About The RoleWe are looking for a proactive and organised Customer Service professional to join a dynamic manufacturing company in Bayswater. This role is perfect for someone who thrives in a fast-paced environment, enjoys a variety of tasks, and is passionate about providing exceptional service to customers.Key ResponsibilitiesServe as the first point of contact, handling customer enquiries via phone, email, and chat professionally.Identify customer needs, resolve issues, and ensure a seamless experience.Develop expertise in company products and services to provide accurate guidance.Manage orders from processing to delivery, ensuring timely fulfilment.Maintain accurate records of customer interactions and feedback.Build strong customer relationships to drive satisfaction and repeat business.Collaborate with sales and operations to ensure smooth service delivery.Key Requirements:Previous experience in customer service or support, preferably within a manufacturing or packaging environment.Strong organisational skills with the ability to manage multiple tasks, prioritise workload, and meet deadlines.Excellent verbal and written communication skills, with a proactive approach to resolving customer enquiries and issues.A collaborative attitude with the ability to work effectively across departments to ensure seamless service delivery.High level of accuracy in order processing, data entry, and documentation to maintain excellent service standards.What On Offer:Opportunities to grow and develop your career in a supportive environment.Enjoy a competitive salary and a range of benefits to support your well-being and work-life balance.Be part of a collaborative and professional team that values innovation, respect, and a healthy work-life balance.About the Company:Our client is a reputable manufacturing company based in Bayswater, recognised for its innovation and strong market presence. With a business-focused, supportive team culture, the company is dedicated to driving success and fostering professional growth. We are looking for a detail-oriented and proactive Customer Service professional to join the team and play a key role in supporting ongoing growth and delivering exceptional service to clients.How To ApplyTo apply, please follow the link below or for a confidential discussion, please contact Ben Foley at. Please note, we are not accepting email applications for this position.#J-18808-Ljbffr