About Quad Lock Quad Lock is one of Australia’s fastest-growing companies and a certified Great Place to Work. Based in Melbourne, Quad Lock revolutionised the smartphone mounting game with our patented case-based mounting system. Originally launched in 2011, the Quad Lock range now includes mounts for Cycling, Motorcycling, Driving, Running, Marine and a range of Lifestyle options. To date, millions of Quad Lock products have been shipped to over 100 countries and sales continue to grow worldwide at a rapid pace.About our People At Quad Lock not only do we work hard and love what we do, we are also a great bunch of people with a diverse range of interests. We have keen cyclists and motorbike riders, runners and car enthusiasts (of course). But did you know we also have movie buffs, musicians, and entrepreneurs, but most importantly we’re all super proud to be part of the Quad Lock team.About the Role We're on the lookout for a Logistics Coordinator who will play a key role in ensuring the smooth operation of supply chain and logistics functions at Quad Lock. This role requires overseeing daily order fulfilment at our 3PL facilities, maintaining inventory accuracy, daily communication with 3PLs and Freight Forwarders (daily shipments), and providing support for B2B and inbound stock processes. The ideal candidate will be detail-oriented, highly organised, and skilled in supply chain operations, ideally within an e-commerce or FMCG environment.Please note; this position is offered as a 15 month fixed term contract.What You'll Do Order Fulfilment & Inventory ManagementSupport daily order fulfilment operations across global 3PL sites, ensuring timely and efficient processing.Monitor logistics performance, identifying and addressing issues such as order delays and inventory discrepancies.Maintain accurate ERP records and assist in stock management, including inbound receipts, reconciliations, and stocktakes.Collaborate with internal teams and external partners to drive process improvements in inventory accuracy and fulfilment efficiency.B2B & Supply Chain SupportAssist in managing B2B order fulfilment, including coordination with stakeholders to ensure timelines are delivered.Support compliance with export documentation and other regulatory requirements.Support the coordination of OEM shipments and stock movements.Financial & Operational AdministrationReview and reconcile logistics invoices, working with internal teams to ensure accurate reporting.Monitor KPIs and operational standards across vendor partners.Contribute to continuous improvement initiatives, identifying areas for process enhancement and cost efficiencies.Freight & Logistics CoordinationServe as a point of contact for shipping-related queries, facilitating smooth communication between freight forwarders and internal teams.Daily shipment coordination to ensure delivery timelines are met.Manage shipment drops based on freight forwarder due dates in alignment with business and demand requirements.Support cost control and process optimisation efforts, including invoice reviews and logistics efficiency initiatives.What You'll Bring Proficiency in Microsoft Suite, Google SuitePrevious experience with an ERP (NetSuite preferable)High attention to detail and accuracyStrong organisational skills with the ability to prioritise tasks effectivelyExcellent communication skills for liaising with 3PLs, Freight Forwarders, and internal teamsExperience with e-commerce platforms such as Shopify and Amazon (is desirable)Previous experience in a supply chain or logistics environment is preferredWhat it’s like to work at Quad Lock At Quad Lock our customers mean the world to us but so does our team, by joining us you’ll be able to take advantage of the amazing perks we have on offer:Flexible ways of working to fit your lifestyleHealth & Wellbeing allowance to invest in your wellbeingTechnology allowance to stay connectedWeekly lunch on us to enhance your team connectionsDedicated learning & development allowance for continuous growthVolunteer Leave to support causes you’re passionate aboutEmployee Assistance Program for team members and their familiesYou’ll join a highly cohesive vibrant and collaborative culture in a business where you can continue to build your skill set. This is a chance to grow and develop your career whilst working in an environment with like-minded colleagues that love what they do, encourage and promote innovation and bring a contagious energy to work every day!Join the Team:Quad Lock is an equal opportunity employer, committed to supporting a diverse and inclusive work environment. If you're looking to grow your career with us, we'd love to hear from you! Don’t be afraid to stand out, back your achievements and show us what makes you the best candidate for the role. Even if you don’t meet every single requirement, we encourage you to apply!To apply, select the ‘Apply Now’ button below and tell us a bit about yourself, your experience and what interests you in the role.
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