Description: At Green Leaves Early Learning Centres, we take pride in building innovative and sustainable learning environments in our state-of-the-art, purpose-built centres. Our Wendouree centre is looking for a Centre Administrator to oversee enrolments and manage compliance within the service. About the role
Welcome children and families with a friendly and professional demeanour whilst maintaining confidentiality
Conduct visitor tours, and assist with children enrolments and new team orientations
Utilise our Salesforce and Qikkids systems, to manage parents accounts and monitor ongoing payments with follow up as required
Prioritise tasks, focusing on managing phone, email, and walk-in queries with relevant information as per company procedure
Liaise with external suppliers/contractors and report back to the Centre Director with quotes/expenditure requests for submission (as per company procedure)
Perform general administrative tasks in an accurate, reliable, and honest manner
Available to work Monday to Friday
Skills and qualifications required:
High proficiency in the QikKids software system is desirable
Working knowledge of CCSS (Child Care Subsidy System) Guidelines
Excellent computer skills with knowledge in the Microsoft Suite
Highly organised with proven experience juggling a wide range of demands and priorities to produce work of high quality and consistently meet deadlines
Exceptional interpersonal skills and customer service skills - both written and verbal with the ability to handle difficult conversations
Current Working with Children's Check
Current Anaphylaxis, Asthma, CPR and First Aid Certificates or willingness to obtain one
Current Child Protection Training or willingness to obtain one
Happy to participate in a full police check (paid for by us)
Benefits
Competitive above Award wages
Generous staff discount
Access to internal training guides and videos
Health and Wellness program
Uniforms provided
24/7 access to a large online library of learning and development
Fully supported by our centralised Customer Care team via phone and email
If you are excited by the opportunity to join Green Leaves Wendouree, then please apply now!
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