Fixed term full time (30 June 2026), Orange based opportunity to join our growing Carer Gateway Team!Play a vital role in coordinating and facilitating outreach activities, assist in reducing barriers to accessing support services, raise awareness and contribute to improving the health and wellbeing of our carers and their families.We are for people, not for profit.Working with LiveBetter will also provide you access to fitness passport and salary packaging options (increase your take home pay)! LiveBetter Employee Benefits include: Salary Packaging (increase your take home pay)!Access to our 24/7 employee wellbeing app Supplementary Parental Leave Additional Purchase Leave Employee Referral Program Fitness Passport Service & Recognition Awards Learning and Development opportunities, with diverse career pathway options (Eligibility criteria/terms and conditions may apply for some LiveBetter Employee Benefits) About The Carer Gateway To improve support for carers, the government researched and engaged with stakeholders over four years to re-design services.This has resulted in the development of the National Carer Gateway model.This introduces a range of tailored carer supports and services designed to reduce carer stress, increase resilience, and help carers plan for the future.The approach includes national and regionally based services.Within the Carer Gateway network there are 16 service areas which align with the Primary Health Networks with 9 Service Delivery Partners.LiveBetter delivers local supports in the NSW Region 3 which includes Murrumbidgee PHN, Western NSW PHN and South Eastern NSW PHN.About the Role The Carer Gateway Community Engagement Officer fulfills a vital role within the Carer Gateway, coordinating and facilitating outreach activities to assist in reducing barriers which prevent disconnected or hidden potential service users and carers from accessing the services they need, while also raising awareness and contributing to improving the health and wellbeing of carers and their families.Some key accountabilities of this role will include: Coordinating and facilitating outreach activities such as information sessions, community forums, linking with social, health, cultural and education providers to raise awareness of and promote the Carer Gateway.Conducting service area mapping and working with the Carer Gateway team to identify service gaps and develop projects, initiatives, and community development strategies.Conducting outreach activities with the team that raise community awareness of the Carer Gateway, improve the health and wellbeing of caring families, and promote community participation/social inclusion.Developing strategies to engage carers from diverse communities.Overseeing targeted activities that support carers to remain in or engage with education or employment.Overseeing the promotional activities and initiatives delivered.You will be required at times to drive the Carer Gateway mobile office to rural and remote locations for outreach activities.Implementing robust evaluation and reporting methods on the effectiveness of outreach activities.Developing partnerships and referral pathways with organisations to support the Carer Gateway outcomes. What LiveBetter needs from you: We would love to hear from you if you are passionate about providing solutions to support carers.You will also have qualifications and training in the Community Services/Health/Welfare/Social Services and/or Education fields or a minimum of three years' relevant industry experience.To be successful in this role, you will also have these key skills/experience: Ability to coordinate and facilitate community outreach activities.Ability to provide customer service, with strong interpersonal and communication skills.Ability to facilitate service coordination and referral pathways.Excellent problem-solving skills and demonstrated capacity to develop flexible solutions.Experienced computer skills including client management systems, the Microsoft Office suite of products and the ability to learn new systems.Demonstrated ability to manage and prioritise workload in a constantly changing environment.Demonstrated knowledge and understanding of the community care sector, including the complex challenges faced by Carers of people with a disability, chronic illness, mental health condition and the frail aged.Current First Aid and CPR Certificates. The role may involve travel and on occasion include overnight stays, so a current Australian Drivers Licence is essential.Sounds great?What next?To convince us that you are the best person for the job, please provide a resume that clearly demonstrates how your skills, experience and qualifications meet the requirements for this role.As part of your application, can you also please provide a cover letter of maximum three pages that addresses the following targeted questions: Please provide an account of when you have been required to deliver community-based support planning/coordination services, ensuring the needs of the people you were supporting were met.As part of your answer please provide an outline of the specific duties you undertook.What do you feel were the key challenges in ensuring the participants/clients/customers you were responsible for were supported adequately?Tell us how you stay organised and keep on top of your priorities and workload. You will be required to obtain a NSW Working with Children Check.You will also be required to undertake a national criminal history check and pre-employment health and wellness screen that includes a drug and alcohol screen.A talent pool may be created from this recruitment campaign to potentially fill future vacancies with similar capability requirements.LiveBetter is committed to equal employment opportunity and embraces diversity and inclusion within its workforce.As such, people from diverse backgrounds are encouraged to apply.This includes but is not limited to Aboriginal and Torres Strait Islander People and People from Culturally and Linguistically Diverse backgrounds.About LiveBetter LiveBetter Community Services are one of the largest regionally based providers of community services in Eastern Australia.We strive to enable the people of regional Australia to live their best lives.For further info about us and to see for yourself the great things that we do, you can visit: #J-18808-Ljbffr