About the job Process Analyst
Job Description:
Senior person who can play the role of Process Lead as well
Should have Telecom (preferably consumer) experience
Should have understanding of Product Lifecycle Management of Devices (Mobile, Fixed, IoT)
from ranging, procurement, go to market through to end of life
This would be a 6 month contract position
Demonstrated, applied experience in process design, mapping and implementation
Hands-on experience in Signavio Products – Process Manager, Process Intelligence & Workflow
Accelerator
Process mapping and identifying non value add steps to create lean and agile processes.
Responsible for identifying business problem areas and aligning themselves to the pain areas
through Continuous Improvement Projects
Strengthen and enhance internal processes to make them more efficient and effective by
identify process improvement/re-engineering opportunities
Responsible for working with the client’s Business excellence & Operations teams to hunt down
processes for RPA & conducting initial RPA process investigation, priority, assessment & fitment
analysis. You will be responsible for PDD (Process design document)
Act as customers’ key contact and guide them through the analysis process and become their
trusted advisor on process automation
Provide quality consulting service with the objective to reduce cost/cycle time, improve
productivity, increase revenue, improve product/service quality, and/or realign organizational
practices with business strategies
Experience with Agile ways of working