Exciting new role where you can shape the collection procedures for a large government organisation Your new company You'll be joining a large, well-known Sydney-based government organisation, with hundreds of property and infrastructure assets. This department handles a plethora of exciting projects and property interests, and has restructured the team to create 2 new internal business roles. Your new role Working closely with the established Accounts Receivable team, you will initially be involved in the setting up of important collection and credit procedures in this newly created business area, and will be spending the first few months of this 12-month role organising the best practice protocols alongside your manager. As the role develops, you will then be very hands-on, liaising with stakeholders, partners and tenants to collect rental income. Your role will cover the following: Establish new credit and collection protocols in line with the current team and partners Identify system and process enhancements to ensure efficient collections practice Manage stakeholders effectively Issue invoices and adjustments, and follow up with overdue debt Liaise with internal and external customers, tenants and teams to facilitate payment terms that work for all parties Answer enquiries and negotiate repayment arrangements, expertly managing disputes Educate and train internal colleagues in new protocols and best practice Analyse and provide commentary on key trends What you'll need to succeed You will have at least 5 years of relevant experience in collections, ideally coming from an industry where you have been involved in collecting rental income from residential or commercial property. You will have worked at a senior level, whereby you can demonstrate skills in setting up or enhancing collection procedures in a large organisation. You will be able to expertly negotiate, educate and manage stakeholders, maintaining excellent working relationships. Strong technical skills in analysis using tools such as Excel, Tableau, PowerBI or similar would be highly regarded. Government experience is not required, but having experience in a complex organisation would certainly be desirable and helpful. What you'll get in return This role is for 12 months, and there is a potential opportunity to extend Hourly rate of $50-55ph super, depending on experience and skills Flexibility to work from home 2 days after the first few weeks Great opportunity to put your mark on things and to embed new processes Varied role with BAU and project aspects, to keep things engaging and interesting Modern ERP and tenant management systems are already in place, with forward-thinking managers to support your ideas and improvements. Start as soon as possible What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us on 8062 6145. Please reference Job ID 2927597. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 2927597