We are looking for a Relationship Consultant to join our Portland team at Beyond Bank, a bank that is 100% customer-owned and dedicated to serving the local community.
About Us
Beyond Bank is one of Australia's largest mutual banks with over 300,000 customers across five states. We are committed to creating an inclusive and supportive environment where you can continue progressing in your career.
The Role
As a Relationship Consultant, you will be responsible for delivering an exceptional customer experience aligned to our Customer Ownership Strategy. Your key responsibilities will include:
* Providing local customer-owned banking experiences to new and existing customers
* Proactively connecting customer needs to Beyond Bank's offerings through excellent listening skills
* Managing general enquiries and providing sound advice and information to customers
* Contribute to a high-achieving team environment with your commitment to success and strong work ethic
Requirements
To succeed in this role, you will need:
* A caring and customer-focused approach
* Excellent problem-solving and analytical skills
* Banking or financial services experience (desirable but not essential)
What We Offer
We offer a dynamic and inclusive workplace with opportunities for growth and development. Our benefits include:
* Paid community volunteer days
* Access to employee discounts and health and wellbeing initiatives
* A flexible and diverse working environment
Estimated Salary: $65,000 - $80,000 per annum