Direct message the job poster from Tech Mahindra
Join us as an Inbound Call Centre Associate, and you'll work with Australia's largest telecom player and be part of a fun & caring team.
Who are we? We are Tech Mahindra, a multi-national Technology company that provides digital solutions, consulting, and business process services in over 50 countries. TechM has a large workforce in Australia and a strong presence in the global markets, offering innovative solutions & services to clients across industries. Check out our webpage at www.techmahindra.com.
What's in it for YOU? Flexible working arrangement from home and officeCompetitive salary + Super + Penalty ratesAn attractive rewards and incentive programInternal career progression opportunities across several industries & technologiesDiscounted private health insuranceModern office with facilities in the heart of Melbourne CBDWhat will your typical day look like? As a Customer Support Associate, you will be assisting customers over the phone with faults and account queries. Our well-resourced environment will provide you with the tools & opportunities you need to develop customer-focused skills, enhance your knowledge of Australia's telecom industry, and upskill in industry-standard software platforms.
We are currently hiring for two types of Inbound Call Centre Associate roles but with different working arrangements.
Hours of Operation Nesting: 3-4 Weeks (7 am - 7 pm, any 8 hrs., Mon -Fri)
Up to 4 months post Nesting: Work from office (7 am - 7 pm, any 8 hrs., Mon -Fri)
Thereafter: Hybrid Schedule (Rotating Roster): Timing: 7 am - 11 pm, Monday to Sunday
If you are someone with: A passion for helping peopleA great attitude and a willingness to learnA desire to work in a fun and supportive environmentA knack for problem-solving and thinking on your feetAn Australian/ NZ Citizenship or Permanent Residency or a Temporary Resident visa with at least 1-year full work validity and unrestricted working rightsImmediately Apply to be a part of this wonderful family. What are you waiting for? Send in your resume to Dheeraj at dj00754194@Techmahindra.com to have a confidential discussion.
Seniority levelAssociate
Employment typeFull-time
Job functionCustomer Service
IndustriesIT Services and IT Consulting
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