Add expected salary to your profile for insightsHybrid work arrangements, Mulgrave locationFlexible hours (up to 20 hours per week)Small, highly successful, growing businessGreat team and cultureTo support our growth, we are seeking an experienced, hands-on IT Manager to join our team. This is a new role reporting to the Director of Technology and will work with a team of highly IT literate users in a small, well-resourced consulting business spread across multiple countries.This is a hybrid role where you can have flexibility to work from the office and home. We are open to various working hours and days, so long as the needs of the organisation are being serviced.Key responsibilities will include:Being the first point of IT support contact for all staffProactive and timely IT support to ensure the continuity of business operationsTroubleshooting and resolving end user software and hardware issues and managing the escalation to supplier or partner organisationsOnboarding and Offboarding of staff in relation to IT hardware and systems accessEnsuring the correct operation and patching of all Office IT related equipmentProvisioning of cloud Microsoft Azure infrastructure to support the organisation’s requirementsDeveloping and maintaining system documentation and proceduresOversight of the integrity of corporate and client data in line with our ISO27001 accreditationAssisting with ongoing ISO27001 accreditation complianceWorking with suppliers to ensure timely procurement and repair of hardwareEvaluating ongoing organisational technology needs and working with the Director(s) to assess, plan and implement systems enhancementsRequired Skills and Background:Significant experience gained in diverse IT roles with broad-based hands-on skillsPrevious experience working with Windows, Microsoft 365 suite and managing Microsoft Azure virtualised infrastructureAbility to independently troubleshoot and adapt to changes in priorityExcellent attention to detail, organisational and communication skillsPrevious experience managing MacOS, iOS and Android devices highly regardedPrevious experience working with ISO27001 standard (or similar) highly regardedPrevious experience working with a small organisation highly regardedRelevant tertiary qualification highly regardedAt QMetrix, we value people who:Demonstrate initiative and drive, with a willingness to learn and developShow a positive attitude and are team playersAre organised, with good personal time management skills and the ability to balance competing prioritiesOur people are a big part of what makes QMetrix such a great place to work. We value people who are willing to adapt and grow with us and look for ways to support each other in our day-to-day work. You will be joining a team of 35+ people who enjoy working together!Does QMetrix sound like a workplace you would like to be a part of? Are you an amazing IT Manager? Please send us your application now.Please note that once you submit your resume and cover letter, you will be emailed a link to a screening questionnaire; only applicants who complete the short answers questions will be considered for the role.
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