About us Trideca is a strategy, data and digital partner for technology transformation across Australia. We have worked with some of Australia's leading enterprise companies (including NAB, Suncorp, Optus, Medibank, AGL and many more), to help transform and empower their businesses. Working for Trideca, you will be challenged to think outside the box and do things you have not done before. We tackle unique challenges and work on innovative projects for our enterprise clients across various sectors. As part of the Trideca team, you will be able to embrace opportunities for growth with emerging technologies, in a fast-paced, collaborative, and rapidly growing environment across Melbourne, Sydney and Brisbane. At Trideca, we cut through red tape to get things done efficiently. Join us for a dynamic career where you can make a real impact. You can learn more about us here: https://www.trideca.com.au/ About the role We are looking for a detail-oriented HubSpot Specialist to join our team and collaborate closely with our Senior HubSpot Developer. In this role, you will assist in configuring, maintaining, and optimizing the HubSpot platform to support marketing, sales, and customer service efforts. Your work will directly impact our ability to effectively engage prospects, nurture leads, and drive customer retention. Responsibilities Platform Configuration: Assist in configuring HubSpot CRM, Operations, Sales, Marketing, and Service Hubs to align with business goals, ensuring accurate setup of pipelines, properties, and integrations. Workflow Creation & Optimization: Help design and build automation workflows, lead scoring models, and segmentation to enhance lead nurturing and customer engagement strategies. Data Management: Maintain CRM data quality through database hygiene, including contact segmentation, list management, and deduplication. Assist in importing, exporting, and cleaning data as needed. Reporting & Dashboards: Generate and maintain standard reports and dashboards to track the performance of marketing and sales efforts. Provide insights and recommendations based on the data. User Training & Support: Provide training and technical support to internal teams on HubSpot tools and features. Assist in creating documentation and training materials. Quality Assurance: Conduct testing and QA of HubSpot-related assets, including forms, email templates, and workflows to ensure functionality and proper execution. Best Practices & Recommendations: Keep up with the latest HubSpot updates, best practices, and trends, suggesting improvements to enhance platform usage and campaign effectiveness. Essential Requirements Preferably with HubSpot certifications (e.g., HubSpot Marketing Software, HubSpot Sales Software). Must have experience with integrations between HubSpot and third-party platforms (e.g., Salesforce, Zapier). Must have 2-4 years of experience working with HubSpot, with hands-on experience in CRM, marketing automation, and lead management. Familiarity with HubSpot tools, including CRM, Operations, Sales, Marketing, and Service Hubs. Experience setting up automation workflows, email templates, and lead scoring models. Comfort with reporting tools and dashboard creation within HubSpot. Join Trideca: Where Innovation Meets Inclusivity At Trideca, we're not just building cutting-edge solutions, we're cultivating a workplace that champions diversity, inclusivity, and continuous growth. We believe in creating an environment where every team member feels supported, valued, and empowered to not only operate at their best, but to exceed their own expectations on what they can achieve. Why Choose Trideca? Empowering Women in Technology: We are committed to closing the gender gap in technology. With our dedicated road map for women, you'll find tailored opportunities to advance your career, supported by mentorship, leadership programs, Women in Technology Chapter and inclusive policies like menstruation leave and flexible working options. Growth Through Learning: Your growth is our priority. At Trideca, you'll have access to a wide range of learning and development initiatives, from certifications and workshops to personal development programs, ensuring you are always at the forefront of technology and innovation. Work Your Way: Our flexible work policy supports you to balance your personal and professional life. Join a company that not only values innovation but also prioritizes the well-being and development of its people. At Trideca, we're redefining what it means to work in tech. Ready to make a difference? Apply now and be part of a team that celebrates your unique contributions. Trideca Values Clients Come First: We obsess over our clients; they mean everything to us and are central to everything we do. We take the time to understand them, so we can deliver outstanding experiences and create moments of WOW. We Celebrate Our Differences: We are stronger and more successful when we include and appreciate different backgrounds, ideas, and experiences. Diversity helps us be more creative, solve problems better, and achieve more. By valuing everyone's unique contributions, we create a cohesive workplace where everyone can thrive and grow. Achieve Greatness Together: Business is a team sport, and we are here to win. We respect, value, and inspire each other to bring our best to raise the bar. We will high-five you when you've nailed it and have honest discussions when you don't. Own Your Space: We own our space, relationships, and client outcomes. We are fully committed and accountable to ourselves and each other; we deliver what we commit to. We adopt a commercial outlook and expect everyone to think and make decisions like we are the CEO. Encourage Open Debate: We encourage discussion and debate while relentlessly focusing on our overarching vision and purpose in line with our core values; the outcome each and every time is a total commitment to execute what has been decided. Have Fun, Go Nuts: No explanation is required, have fun, go nuts. We also believe that the unique contributions of everyone at Trideca is the driver of our success. To ensure that our products and culture continue to embrace everyone's perspectives and experiences, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability. We are passionate about creating a workplace that fosters active participation and provides an equal playing field, where merit and accomplishment are the sole criteria for success. We encourage candidates from all backgrounds to apply. We celebrate the diversity of our workforce and are dedicated to creating an environment where everyone feels welcome, valued, and included. #J-18808-Ljbffr