Receptionists (Administration & Office Support)
About the role
We are seeking an enthusiastic and professional Receptionist to join our team at THAI SPA & WELLNESS SDN. BHD. in Mount Austin Johor. As Receptionist, you will be the first point of contact for our clients, responsible for providing exceptional customer service and ensuring the smooth operation of our spa and wellness centre. This is a full-time position.
What you'll be doing
* Greet and welcome clients in a friendly and professional manner
* Manage incoming phone calls, emails and messages, and respond promptly
* Schedule and coordinate appointments and bookings
* Process client payments and maintain accurate financial records
* Assist with general administrative tasks such as filing and data entry
* Maintain a tidy and organised reception area
* Promote our spa and wellness services to customers
* Provide exceptional customer service and resolve any client inquiries or concerns
What we're looking for
* Minimum 1 year of experience in a receptionist or customer service role
* Excellent communication and interpersonal skills
* Strong organisational and time management abilities
* Proficient in using computer systems and office equipment
* Knowledge of the spa and wellness industry is preferred
* A friendly, professional and enthusiastic personality
What we offer
At THAI SPA & WELLNESS SDN. BHD., we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer opportunities for career development, flexible work arrangements, and a range of employee benefits and wellbeing initiatives to support your overall health and happiness.
About us
THAI SPA & WELLNESS SDN. BHD. is a leading provider of premium spa and wellness services in Mount Austin Johor. Our mission is to help our clients achieve a healthier and more balanced lifestyle through our wide range of holistic treatments and wellness programs. With a strong focus on exceptional customer service, we are dedicated to creating a tranquil and rejuvenating experience for all who visit our spa.
Apply now for this exciting Receptionist opportunity and join our growing team at THAI SPA & WELLNESS SDN. BHD.
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